{"subTitle":"","backgroundImage":{"url":null,"caption":null,"type":null,"size":0,"width":0,"height":0,"altText":null},"backgroundColour":null,"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EChange happens for several different reasons and there are lots of different types of change. Some examples include:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EChange to improve or make things better in some way\u003C/li\u003E\n\u003Cli\u003EChange to solve a problem\u003C/li\u003E\n\u003Cli\u003EChange that alters the way things are done\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EChange management\u2019s a process that supports people to embrace change. It takes them from where they are now to where they need to be in the future.\u003C/p\u003E\n\u003Cp\u003EChange management\u2019s about recognising that people will have different responses to change. For some, change can be exciting. However, for others, change can be scary.\u003C/p\u003E\n\u003Cp\u003EThat\u2019s why we\u2019ve developed the \u20184 Steps of Change\u2019 to give us a process to follow to guide us through the changes.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EA 4-step process to help you roll out changes locally\u003C/h3\u003E\n\u003Cp\u003EIf you\u0027re looking to make changes in your local area, we\u0027re here to help.\u00A0\u00A0\u003C/p\u003E\n\u003Cp\u003EWe know that change can be scary and can affect people in different ways. Therefore, we\u2019ve developed a simple 4-step process to guide you through the things you should be thinking about.\u00A0\u00A0\u003C/p\u003E\n\u003Cp\u003EPeople like you are the backbone of Scouts and make it all happen. But you\u2019re not alone - we\u2019re a team.\u00A0\u003C/p\u003E\n\u003Cp\u003ETo support change in your area, follow these\u00A04 steps\u00A0to map out a plan for each change or group of changes:\u00A0\u003C/p\u003E\n\u003Col\u003E\n\u003Cli\u003EUnderstand\u003C/li\u003E\n\u003Cli\u003EPlan\u003C/li\u003E\n\u003Cli\u003EDeliver\u003C/li\u003E\n\u003Cli\u003EKeep going\u003C/li\u003E\n\u003C/ol\u003E","gtmId":"","gtmClass":""}]}],"config":null},{"type":"twoColumn","areas":[{"items":[{"type":"Image top","cta":"Get started developing your understanding","body":"\u003Cp\u003EIt\u2019s important to really understand what needs to change and why it\u2019s needed. We also need to understand how attractive the change is to those who\u2019ll need to adopt it, as well as the barriers people will face, as this helps us to know where support might be needed.\u003C/p\u003E","link":{"name":"Step 1: Understanding the change","id":null,"url":"/about-us/4-step-change-process/step-1-understand/","newWindow":false,"target":null},"colour":"#490499","title":"1. Understand","image":"/media/3728/male_female_explorers_map_reading.jpg?width=800\u0026height=450\u0026v=1dae7e9134053b0","imageFocus":"","imageId":9133,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]},{"items":[{"type":"Image top","cta":"Access the tools to form your plan","body":"\u003Cp\u003EScouts love a good plan. If we\u2019re hiking up a mountain, we need to map out a route that navigates us around any obstacles on the way. Use our tools to map out a change plan and support people to adopt upcoming changes. This\u2019ll help to make it a smoother journey for everyone involved.\u003C/p\u003E","link":{"name":"Step 2: Planning the change","id":null,"url":"/about-us/4-step-change-process/step-2-plan/","newWindow":false,"target":null},"colour":"#490499","title":"2. Plan","image":"/media/3564/190721-img_0866-rd.jpg?cc=0,0.08333333333333333,0,0.07291666666666667\u0026width=800\u0026height=450\u0026v=1daecc449fe5200","imageFocus":"","imageId":8847,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null},{"type":"twoColumn","areas":[{"items":[{"type":"Image top","cta":"Training and tools to help roll out changes","body":"\u003Cp\u003EWhen a change is being rolled out, it\u2019s important that we provide support. Whether that\u2019s offering training or working with people though whatever is worrying them, we need to listen to feedback, celebrate successes and respond to concerns.\u003C/p\u003E","link":{"name":"Step 3: Delivering the change","id":null,"url":"/about-us/4-step-change-process/step-3-deliver/","newWindow":false,"target":null},"colour":"#490499","title":"3. Deliver","image":"/media/15249/two-female-volunteers-chatting-outdoors-jpg.jpg?width=800\u0026height=450\u0026v=1dae8b50f15ea30","imageFocus":"","imageId":28968,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]},{"items":[{"type":"Image top","cta":"How to maintain momentum","body":"\u003Cp\u003EThis is all about supporting people to continue with the change that has been made. This is where the magic happens, as it\u2019s where you\u2019ll experience the benefits of change.\u003C/p\u003E","link":{"name":"Step 4: Keeping the change going","id":null,"url":"/about-us/4-step-change-process/step-4-keep-going/","newWindow":false,"target":null},"colour":"#490499","title":"4. Keep going","image":"/media/6516/35375033334_95929e1326_o-flipped.jpg?cc=0,0,0,0.15625000000000008\u0026width=800\u0026height=450\u0026v=1daee457da37770","imageFocus":"","imageId":13917,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null},{"type":"singleColumn","areas":[{"items":[{"type":"Promo","cta":"Download the slides","body":"\u003Cp\u003EIf you\u2019d like to discuss the 4-step process for change to your local meetings, you can use our pre-made slides to help explain the steps. Please note that the tools and supporting resources are only available online.\u003C/p\u003E","link":{"name":"4-step change process powerpoint","id":null,"url":"https://prod-cms.scouts.org.uk/media/17585/scouts-change-framework-volunteers_understand.pptx","newWindow":false,"target":"_blank"},"colour":"#f1f1f1","title":"Share our 4-step change process","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"sections":[{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EIt\u0027s important to understand what\u0027s changing, why the change is needed and how attractive the change is to those who\u0027ll receive it. We also need to understand the barriers people will face, so we know where support is needed.\u003C/p\u003E\n\u003Cp\u003ETo help cement your understanding, we\u0027ve shared some questions to think about. You don\u2019t need to go digging for the answers. You can use our change tools and read through the summaries of our key focus areas to find them.\u00A0\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u003Cstrong\u003ESome t\u003C/strong\u003E\u003Cstrong\u003Ehings to think about\u003C/strong\u003E\u003Cstrong\u003E include:\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EA: The change itself \u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EDo we understand what the change is going to involve?\u003C/li\u003E\n\u003Cli\u003ECan we explain why it\u2019s needed?\u003C/li\u003E\n\u003Cli\u003EWhat will things look and feel like once the change is completed?\u003C/li\u003E\n\u003Cli\u003EWhat will stay the same?\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003E\u003Cstrong\u003EB: How people will respond \u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EWho will the change impact in my area?\u003C/li\u003E\n\u003Cli\u003EWhat might people like about the change and what might they be worried about?\u003C/li\u003E\n\u003Cli\u003EWhat barriers might people face?\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":false,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EPeople and organisations that make sure they\u2019re prepared for change are more successful in making it work. The first step in making a plan is to make sure the person, or people, rolling out change understand what it means in practice and can explain why that change is needed.\u003C/p\u003E\n\u003Cp\u003ETo make sure you\u2019re read to lead change, bring together the people involved in making the change happen and discuss the questions below. If there\u2019s any uncertainty, or some people disagree on any of the answers, do a bit more digging and come back to it.\u00A0\u003C/p\u003E\n\u003Cp\u003EIf the changes you\u2019re making are part of the Skills for Life strategy, you can\u00A0find summaries of our key focus areas at the bottom of this page. You can also find information on the Scouts website that can help to build your understanding. You may want to chat to people locally who can help, too.\u003C/p\u003E\n\u003Ch4\u003E\u003Cstrong\u003EDo we understand what\u2019s changing?\u003C/strong\u003E\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EHow to find out more:\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003ERead and discuss information relating to the changes. Visit webpages that outline what needs to be changed and why.\u003C/li\u003E\n\u003Cli\u003EDiscuss with local colleagues what they understand about the changes that are happening to see if you\u2019ve a common understanding.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Ch4\u003EDo we recognise why the change is needed?\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EHow to find out more:\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EConsider how the changes may impact you. Think about the benefits once the changes are implemented locally.\u003C/li\u003E\n\u003Cli\u003EConnect with and listen to the people who you know are excited about the benefits the changes\u00A0will bring locally.\u00A0\u003C/li\u003E\n\u003C/ul\u003E\n\u003Ch4\u003EDo we know what will not change?\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EHow to find out more:\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EConsider the ways you currently do things locally. What will likely stay the same? Knowing this can be reassuring for those who are concerned about upcoming changes, particularly in relation to their role.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Ch4\u003EDo we know who the change will impact and in what ways?\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EHow to find out more:\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EIdentify everyone who\u2019ll need to know about these changes, including those who\u2019ll be directly affected.\u003C/li\u003E\n\u003Cli\u003ESpeak to those people you\u2019ve identified, using appropriate settings, including face-to-face meetings and informal chats. Do they know anyone else who may be affected that you may have overlooked?\u003C/li\u003E\n\u003C/ul\u003E","label":"Am I ready for change?"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EThat\u2019s OK, that\u2019s what this step\u2019s all about. Acknowledging you\u2019re not ready is a great opportunity to explore what\u2019s needed to get you ready. Building your own awareness of the changes and understanding why they\u2019re important is a key part in the change journey. Taking the time to do this properly will mean the process is more likely to be a positive experience for you and those around you. It\u2019ll also mean the changes are more likely to be successful.\u003C/p\u003E","label":"What if we\u2019re not ready to lead change?"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EOnce you understand the changes and feel personally ready to lead change, you\u2019re ready to support others in your patch who\u2019ll need to adopt the changes too. To be able to support everyone in the right way, consider the following questions:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EWho will the changes impact in my area?\u003C/li\u003E\n\u003Cli\u003EDo they understand the changes and the need for it?\u003C/li\u003E\n\u003Cli\u003EAre they motivated to make the changes successful?\u003C/li\u003E\n\u003Cli\u003EDo they know how to practically make the changes happen?\u003C/li\u003E\n\u003Cli\u003EDo they have the skills to be able to adopt the changes?\u003C/li\u003E\n\u003Cli\u003EWhat challenges or barriers might they face and how can we overcome these?\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EWe\u2019ve created a tool that\u2019ll help you to answer these questions and map out how ready your local area is for change, so that you can create a thorough plan in response.\u003C/p\u003E\n\u003Cp\u003E\u003Ca rel=\u0022noopener\u0022 href=\u0022https://cms.scouts.org.uk/media/17826/is-your-patch-ready-to-make-change.docx\u0022 target=\u0022_blank\u0022 title=\u0022\u0027Is my patch ready for change?\u0027 tool\u0022\u003EDownload the \u0027Is my patch ready for change?\u0027 tool\u003C/a\u003E\u003C/p\u003E","label":"Is your patch ready to make change?"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EChange can often take a long time to achieve. It\u2019s common in many types of change to come up against barriers, or resistance.\u003C/p\u003E\n\u003Cp\u003EIf you\u2019ve used the \u003Ca rel=\u0022noopener\u0022 href=\u0022https://prod-cms.scouts.org.uk/media/17826/is-your-patch-ready-to-make-change.docx\u0022 target=\u0022_blank\u0022 title=\u0022\u0027Is my patch ready for change?\u0027 tool\u0022\u003E\u0027Is my patch ready for change?\u0027 tool\u003C/a\u003E, then you might already have a good idea of the types of barriers people in your patch will face when getting ready for change.\u003C/p\u003E\n\u003Cp\u003EThere are several different ways in which you might help people in your patch overcome some of these barriers, such as:\u003C/p\u003E\n\u003Ch4\u003E1. Communicate the \u0027Big Why\u0027 and the reason for the change\u003C/h4\u003E\n\u003Cp\u003EOngoing communication\u2019s an important part of change. We\u2019ve developed a set of tools to help you plan the best ways to communicate with the people in your patch. Communicating and helping your patch to be aware of and understand the reasons for the change is the first step in helping them overcome any barriers they might face.\u003C/p\u003E\n\u003Ch4\u003E2. Discuss the benefits of the change\u003C/h4\u003E\n\u003Cp\u003ETalking about the benefits a change will bring can help to overcome barriers, build desire and increase momentum. When discussing the benefits, you can talk about the overall benefits or positives that\u2019ll come from the changes, but also how the change will personally benefit your patch.\u003C/p\u003E\n\u003Ch4\u003E3. Engage with people directly and listen to their concerns\u003C/h4\u003E\n\u003Cp\u003EIt\u2019s only natural that there may be some concerns about change. For some people, this\u2019ll be an emotional time and they may have a variety of feelings about the changes, especially if it impacts them personally. That\u2019s why it\u2019s important to understand the changes yourself so you can understand the impact it will have on others.\u003C/p\u003E","label":"How to overcome barriers to change"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EAre you ready to move onto Step 2? Before moving on to plan, the people leading the change should:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Eunderstand the changes and be able to confidently explain why they are needed\u003C/li\u003E\n\u003Cli\u003Erecognise how the changes will affect their local area\u003C/li\u003E\n\u003Cli\u003Eknow who the changes will impact in their patch and have considered those people\u2019s understanding of the changes\u003C/li\u003E\n\u003Cli\u003Ehave explored the barriers they may face to implementing change and how to overcome these\u003C/li\u003E\n\u003C/ul\u003E","label":"Are you ready to start planning?"}]}]}],"config":null},{"type":"singleColumn","areas":[{"items":[{"type":"Promo","cta":"","body":"\u003Cp\u003EIn a nutshell, these changes will make volunteering easier and more fun, so that:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EWe recruit more volunteers and retain current ones\u003C/li\u003E\n\u003Cli\u003EVolunteering at Scouts feels rewarding for everyone\u003C/li\u003E\n\u003Cli\u003EWe consistently and safely deliver a better programme\u003C/li\u003E\n\u003Cli\u003ETo ultimately make sure that more young people are gaining skills for life\u003C/li\u003E\n\u003C/ul\u003E","link":null,"colour":"#f1f1f1","title":"","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":null,"next":{"link":"/about-us/4-step-change-process/step-2-plan/","title":"Step 2: Plan"},"allParts":[{"link":"/about-us/4-step-change-process/step-1-understand/","title":"Step 1: Understand"},{"link":"/about-us/4-step-change-process/step-2-plan/","title":"Step 2: Plan"},{"link":"/about-us/4-step-change-process/step-3-deliver/","title":"Step 3: Deliver"},{"link":"/about-us/4-step-change-process/step-4-keep-going/","title":"Step 4: Keep Going"}],"link":"/about-us/4-step-change-process/step-1-understand/","id":48147,"nodeName":"Step 1: Understand","title":"Step 1: Understand","type":"codexPart","image":null,"assets":null,"headerOptions":{"headerTitle":"Step 1: Understand","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"","subHeader":"","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80ODE0NyJ9","canonicalUrl":"https://www.scouts.org.uk/about-us/4-step-change-process/step-1-understand/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EWe all know Scouts love a good plan. If we\u2019re hiking up a mountain, we need to map out a route that navigates us around any obstacles on the way.\u00A0\u003C/p\u003E\n\u003Cp\u003EUse our template to map out a change plan that supports people to adopt upcoming changes. 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Being ready for and engaged with change allows you to demonstrate that to those you\u2019re sharing information with.\u003C/p\u003E\n\u003Cp\u003EBeing a good champion for change means that you\u2019re:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Ewilling to listen to new ideas and not be afraid to move away from \u2018the way things have always been done\u2019\u003C/li\u003E\n\u003Cli\u003Elooking at the solutions and how to move forward\u003C/li\u003E\n\u003Cli\u003Eable to communicate the positives and translate changes to show the positives for the individuals or teams you\u2019re talking to\u003C/li\u003E\n\u003Cli\u003Enot afraid to give feedback when things could be tackled differently\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EIf you\u2019re sharing changes with people, you should:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Edemonstrate genuine drive, interest and positive sense around the changes\u003C/li\u003E\n\u003Cli\u003Ebe transparent about why changes are happening\u003C/li\u003E\n\u003Cli\u003Ebe honest at the times you might need to get clarity before you can answer something\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EYou\u2019ll find that people engage much more with the changes, providing the support and feedback needed to help them land as good as possible.\u003C/p\u003E","label":"Championing change"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EHere are some questions to ask yourself and those helping to roll out the changes to help you have great conversations about what\u2019s planned:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EWhat are our key messages\u00A0that\u2019ll help others understand the change?\u003C/li\u003E\n\u003Cli\u003EWho do we need to work with to deliver the change?\u003C/li\u003E\n\u003Cli\u003EHow are we going to communicate with and have conversations with people?\u003C/li\u003E\n\u003Cli\u003EHow will we engage diverse groups to understand how change might impact people differently?\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EWe\u2019ve created some tips for making difficult conversations as successful as possible. \u003Ca href=\u0022/volunteers/running-things-locally/recruiting-and-managing-volunteers/constructive-conversations/\u0022 title=\u0022Constructive conversations\u0022\u003EDiscover our guide to having constructive conversations\u003C/a\u003E.\u003C/p\u003E","label":"Having great conversations"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EYou\u2019ll likely have to communicate with lots of people while you are delivering change. You\u2019ll be helping people understand what\u2019s changing and why, as well as helping them to learn how it\u2019ll specifically affect them.\u003C/p\u003E\n\u003Cp\u003EDeveloping a communications plan will help you to define what you need to communicate, who should receive that information and how, and when it will be shared. It\u2019ll also enable you to determine who\u2019ll be responsible for each communication and how those communications will be tracked.\u003C/p\u003E\n\u003Cp\u003EA communications plan should include:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EWhat date(s) will the communication be sent?\u003C/li\u003E\n\u003Cli\u003EWhat is the key message/call to action?\n\u003Col\u003E\n\u003Cli\u003EWhat do you want your members to know?\u003C/li\u003E\n\u003Cli\u003EHow do you want them to feel?\u003C/li\u003E\n\u003Cli\u003EWhat do you want them to do?\u003C/li\u003E\n\u003C/ol\u003E\n\u003C/li\u003E\n\u003Cli\u003EWho\u2019s the audience?\u003C/li\u003E\n\u003Cli\u003EWhat communications channel will be used? 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This isn\u0027t an additional role, but someone who is engaged in your changes and can advocate for them locally.\u0026nbsp;A change champion supports and inspires those around them to embrace change and can help to overcome resistance.\u003C/p\u003E\n\u003Cp\u003EWhat does a change champion do?\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003ECommunicate and engage with people about change.\u003C/li\u003E\n\u003Cli\u003EHelp people overcome resistance.\u003C/li\u003E\n\u003Cli\u003EOffer training and support.\u003C/li\u003E\n\u003Cli\u003ELead by example.\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""},{"gridType":"gridImageBlock","gtmId":"","gtmClass":"","image":"/media/pesercf0/18.jpg","width":6000,"height":4000,"altText":"Volunteers working around a flipchart","caption":"","link":null},{"gridType":"RichTextBlock","content":"\u003Ch3\u003ELearning\u003C/h3\u003E\n\u003Cp\u003EIn your change plan, you might have already found barriers to adopting change, as well as the knowledge and skills people may need to help them adapt.\u003C/p\u003E\n\u003Cp\u003EIt\u2019s important people know how to adopt change as it\u2019s rolled out. This means making sure everyone\u2019s had the opportunity to go to training sessions or learn the key skills they\u2019ll need.\u003C/p\u003E\n\u003Cp\u003EIt\u2019s now time to think about how you can help people learn these new skills.\u003C/p\u003E\n\u003Cp\u003ELearning can happen in a number of different ways:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EFace to face workshops\u003C/li\u003E\n\u003Cli\u003EOnline learning\u003C/li\u003E\n\u003Cli\u003EGuides or manuals\u003C/li\u003E\n\u003Cli\u003EShadowing or coaching\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EYou should tailor learning to the individuals or groups affected by the change.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EFeedback\u003C/h3\u003E\n\u003Cdiv class=\u0022WordSection1\u0022\u003E\n\u003Cp\u003EIt\u2019s important to listen to feedback, respond to concerns, and celebrate all the positive things resulting from change, whether they\u2019re big or small.\u003C/p\u003E\n\u003Cp\u003EFeedback plays a key part in carrying out our new changes, as it allows us to monitor progress, identify changes, and keep up to date with changes. 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This could be anything from washing-up duty to re-painting a shed.\u003C/li\u003E\n\u003Cli\u003EYou could get together and chip-in for a voucher for their favourite coffee shop, or some new equipment for a local Scouts meeting place.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EThis is an opportunity to come together and think of meaningful ways to celebrate a team or team member\u2019s actions and behaviours, so get creative!\u003C/p\u003E\n\u003Cp\u003ERemember to think about how different people like to celebrate \u2013 not everyone will like to be celebrated in the same way.\u003C/p\u003E","label":"Celebrating success"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EBy regularly engaging with those who\u2019ve experienced change and keeping an eye on things, you can catch any issues early on and fix them before they become bigger problems. 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