{"subTitle":"","backgroundImage":{"url":null,"caption":null,"type":null,"size":0,"width":0,"height":0,"altText":null},"backgroundColour":null,"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EIn August 2023, thousands of Scouts from the UK headed to South Korea for the 25th World Scout Jamboree (WSJ). During our time in South Korea, we faced a number of challenges in \u003Ca href=\u0022/news/2023/august/world-scout-jamboree-update/\u0022 title=\u0022World Scout Jamboree update\u0022\u003Ekeeping people safe\u003C/a\u003E, which the Scout Association managed as a critical incident. The associated decisions to keep young people safe required additional investment from our reserves, approved by our Board of Trustees.\u003C/p\u003E\n\u003Cp\u003EWe have undertaken two reviews to make sure we learn from this experience as fully as possible:\u003C/p\u003E\n\u003Col\u003E\n\u003Cli\u003EAn operational review by volunteer and staff teams, as usual for international events.\u003C/li\u003E\n\u003Cli\u003EAn independently-led review, reporting to the Board of Trustees.\u003C/li\u003E\n\u003C/ol\u003E","gtmId":"","gtmClass":""}]}],"config":null}]},"sections":[{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EThe independently-led review looked at:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPreparation to attend the 25th World Scout Jamboree. This included decision-making in the lead-up, risk mitigation and emergency plans.\u003C/li\u003E\n\u003Cli\u003ESituational and crisis management as the events unfolded in South Korea.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EThis review was designed to generate robust, independent learnings, consider best practice, and help us plan for and manage risks at future international events.\u003C/p\u003E\n\u003Cp\u003EThe operational review looked at:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EThe operational aspects of the UK Contingent attending the 25th WSJ and made recommendations in relation to the framework within which any UK Contingent at future WSJs should operate.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EThis review will feed into the creation of a new standard operating procedure for all future UK Contingents attending WSJs, and how we support events within the UK.\u003C/p\u003E","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":null,"next":{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","title":"How the reviews worked"},"allParts":[{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/","title":"Outcomes of the reviews"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","title":"How the reviews worked"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","title":"Who did the reviews?"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/","title":"Summary of review findings"}],"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/","id":77629,"nodeName":"Outcomes of the reviews","title":"Outcomes of the reviews","type":"codexPart","image":null,"assets":null,"headerOptions":{"headerTitle":"Outcomes of the reviews","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"","subHeader":"","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC83NzYyOSJ9","canonicalUrl":"https://www.scouts.org.uk/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EOur values were central to our approach, especially respect, integrity, care and co-operation. \u00A0\u003C/p\u003E\n\u003Cp\u003EBetween them, the reviews considered:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EPrevious learnings from the WSJ in Japan (2015) and USA (2019).\u003C/li\u003E\n\u003Cli\u003EAll relevant documents which informed the decision-making and risk management for the Scout Association\u2019s involvement.\u003C/li\u003E\n\u003Cli\u003EAn analysis of views from UK adult attendees at the World Scout Jamboree, gathered through an online survey.\u003C/li\u003E\n\u003Cli\u003EAn analysis of views from young people who attended, gathered through an online survey; and of their parents, gathered via district and county submissions.\u003C/li\u003E\n\u003Cli\u003EA review of supporting statements, complaints and whistleblowing submissions received to date about the World Scout Jamboree.\u003C/li\u003E\n\u003Cli\u003EInterviews with key people involved in the crisis planning and management, or in the operational learnings following.\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/","title":"Outcomes of the reviews"},"next":{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","title":"Who did the reviews?"},"allParts":[{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/","title":"Outcomes of the reviews"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","title":"How the reviews worked"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","title":"Who did the reviews?"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/","title":"Summary of review findings"}],"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","id":77630,"nodeName":"How the reviews worked","title":"How the reviews worked","type":"codexPart","image":null,"assets":null,"headerOptions":{"headerTitle":"How the reviews worked","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"","subHeader":"","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC83NzYzMCJ9","canonicalUrl":"https://www.scouts.org.uk/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EThe operational review was completed by a team of staff and volunteers, as is usual for large international events, co-chaired by one trustee and by the chair of the Events and Contingents Committee.\u003C/p\u003E\n\u003Cp\u003EAdults and young people who attended the WSJ were invited to feed into the operational review via a survey. Counties and Districts who may have collected feedback from parents and carers were also given a route to share that feedback directly. The Support Centre also received feedback directly from individuals.\u003C/p\u003E\n\u003Cp\u003EThe panel for the independently-led review was identified by and agreed by the Board of Trustees. There were five members, including an independent Chair who is external to Scouts, and at least one other member who is independent and external to Scouts. This panel includes:\u003C/p\u003E\n\u003Ch3\u003EPaul Blanchard, Chair, independent member\u003C/h3\u003E\n\u003Cp\u003EPaul has over 30 years in the sports industry and until recently was Chief Executive of Commonwealth Games England (CGE), the organisation responsible for the management of Team England at the Commonwealth and Commonwealth Youth Games.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EDuring his eight year tenure, he managed significantly sized, diverse and inclusive teams to the Gold Coast and Birmingham Commonwealth Games as well as Youth teams to events in Samoa and Bahamas. As host association for the recent Birmingham Games, he was very heavily involved in the bidding and planning for and delivery of the major event last summer.\u003C/p\u003E\n\u003Cp\u003EPrior to CGE, Paul worked in a number of different sectors within the industry including Higher Education and was chair of Active Surrey, the organisation responsible for sport delivery in the County.\u003C/p\u003E\n\u003Ch3\u003EAlison Oliver, independent member\u003C/h3\u003E\n\u003Cp\u003EAli is the Chief Executive at the Youth Sport Trust, an independent UK charity devoted to building a brighter future for young people through the power of sport. Ali joined the Youth Sport Trust in 2004 as a member of the Senior Leadership Team and became the CEO in 2016. Prior to this, Ali was the Deputy Director of Sport at the University of Bath, where she led the English Institute of Sport project and created the TEAMBath Netball franchise.\u003C/p\u003E\n\u003Cp\u003EAli is a Trustee of both Chance to Shine and Youth United Foundation, and sits on the Board of the Sport for Development Coalition. In 2019 Ali received an honorary doctorate of the University of Bath, and in 2020 was awarded an MBE in the Queen\u2019s Birthday Honours List.\u003C/p\u003E\n\u003Ch3\u003EAidan Jones, Scouting background\u003C/h3\u003E\n\u003Cp\u003EAs one of six children, Scouting became Aidan\u2019s second family when he joined as a Cub Scout more than 50 years ago. He had several local Scouting leadership roles in the UK before becoming a volunteer at Kandersteg International Scout Centre (1989/90 winter season). He stayed at the Centre until 1996, firstly as Assistant Director for two years and then as Director for four years. Aidan is currently Chairperson of KISC, having been elected in 2018.\u003C/p\u003E\n\u003Cp\u003EIn 1999, Aidan became Assistant Director, Programme and Development at TSA, which included being the lead member of staff overseeing the UK\u2019s contingent to the WSJ in Thailand (2002/03). In 2003, Aidan took on the role of Executive Director for EuroJam in 2005 and Scouting\u2019s Centenary Jamboree in 2007.\u003C/p\u003E\n\u003Cp\u003EAs Chief Executive of WorldSkills London 2011 and Executive Director of WorldSkills Abu Dhabi 2017, Aidan has overseen the successful delivery of two world championships of vocational skills.\u003Cbr\u003EAidan was Chief Operating Officer of the World Scout Bureau from 2012-14, where he was responsible for the comprehensive review of the secretariat and subsequent change management programme. Since 2018, Aidan has been Chief Executive of Relate, the largest provider of relationship support in England and Wales.\u003C/p\u003E\n\u003Ch3\u003EDan Wood, Scouting background\u003C/h3\u003E\n\u003Cp\u003EFor the last decade, Dan has held a number of executive and non-executive senior leadership appointments at board level in large complex organisations including highly regulated, politically sensitive and operationally demanding environments such as policing, the health service, fire and rescue, and higher education.\u003C/p\u003E\n\u003Cp\u003EAlongside other volunteering, Dan has held many leadership roles over the years in Scouting at local (Group, District and County), national (Boards and Teams) and international level including participating in several World Scout Jamborees and representing the UK at World Scout Conferences, Task Forces/Committees and other many other international events and activities. Dan stood down prematurely from the International Commissioner role about eight years ago largely to focus on the significant demands in his career at the time.\u003C/p\u003E\n\u003Ch3\u003ENigel Hailey, Scouting background\u003C/h3\u003E\n\u003Cp\u003ENigel Hailey has recently stood down as the County Commissioner for Warwickshire and is currently an acting District Commissioner in the County. He was the International Commissioner for the UK from 2008 to 2014 and a member of the Board of Trustees from 2014-2017. Nigel has attended six World Scout Jamborees in varying roles including on the Contingent Management Team in 2003 to Thailand and as Deputy Director for the 2007 Jamboree in the UK.\u003C/p\u003E\n\u003Cp\u003EProfessionally, Nigel is a Civil Engineer and is currently Director of Arup where he was the Global Highways Leader and led large multi-disciplinary projects. Nigel will shortly be retiring.\u003C/p\u003E","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","title":"How the reviews worked"},"next":{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/","title":"Summary of review findings"},"allParts":[{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/","title":"Outcomes of the reviews"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","title":"How the reviews worked"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","title":"Who did the reviews?"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/","title":"Summary of review findings"}],"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","id":77632,"nodeName":"Who did the reviews?","title":"Who did the reviews?","type":"codexPart","image":null,"assets":null,"headerOptions":{"headerTitle":"Who did the reviews?","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"","subHeader":"","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC83NzYzMiJ9","canonicalUrl":"https://www.scouts.org.uk/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EIn the months before WSJ25, there were a number of significant issues reported with the event site. These issues were raised formally on a number of occasions with WOSM and the Korean organisers. The UK received reassurances that the problems would be rectified but unfortunately the organisers did not deliver on those assurances.\u003C/p\u003E\n\u003Cp\u003EDuring WSJ25, as the risks became apparent, the UK Scouts formed a Crisis Response Committee which was supported by the Operational Team on-site which was very effective, acting decisively to mitigate the risks to the contingent.\u003C/p\u003E\n\u003Cp\u003EThe operation to evacuate the participants from the site was a success, with minimal negative impact on those attending the Jamboree. However the decision to move from the WSJ25 site cost the UK Scouts around \u00A32.75 million, depleting the charity\u2019s reserves. These costs comprised alternative accommodation, transport expenses from the site and during the stay in Seoul, food and providing an alternative programme to ensure that participants got as fulfilling an international experience as possible, albeit not as was originally expected.\u003C/p\u003E\n\u003Cp\u003EThe majority of feedback from participants was positive in terms of their overall experience, if different experience from their expectations, and supportive of the key decisions taken. Feedback was gathered via online survey from young people and volunteers who attended the event, as part of the biggest post event evaluation we have delivered. We had 766 young people respond, and 529 adult volunteers.\u003C/p\u003E\n\u003Cp\u003EThe UK Contingent to WSJ25 should be congratulated on having delivered a positive experience for the majority of participants despite the serious challenges that they faced throughout the project.\u003C/p\u003E\n\u003Cp\u003EUltimately, the event organisers failed to deliver basic acceptable standards and did not provide a safe and appropriate environment for the event. \u0026nbsp;\u003C/p\u003E\n\u003Ch3\u003ELearnings for the future\u003C/h3\u003E\n\u003Cp\u003EAs stated above, the UK Contingent to WSJ25 should be congratulated on the experience delivered for participants, despite the serious challenges that they faced throughout the project.\u003C/p\u003E\n\u003Cp\u003EThere are, of course, some elements of the project which could have operated better \u2013 whether in terms of governance, recruitment of the Contingent, preparation beforehand or in-country during WSJ25.\u003C/p\u003E\n\u003Cp\u003EMany of the recommendations and learnings shared below in this summary were implemented in the planning and delivery of the WSJ25 experience, and the response to the crisis in Korea benefitted from having these in place. The review captures those important actions taken by the WSJ25 team that are essential to repeat for all future international events, as well as capturing areas where improvements could be made for future events.\u003C/p\u003E\n\u003Ch4\u003EGovernance and project objectives\u003C/h4\u003E\n\u003Cp\u003EThe World Scout Jamboree project needs clearer governance and clear objectives set before selecting the leadership team. Senior Contingent volunteers should not hold other senior roles in the Scouts, and an assessment of the optimal Contingent size for future events should take place based on objectives, finances, location, and relationships with WOSM and the host country.\u003C/p\u003E\n\u003Ch4\u003EProject leadership\u003C/h4\u003E\n\u003Cp\u003EThere should be a formal induction programme established for all Contingent Leadership volunteers and staff, and a dedicated staff member embedded in the UK Contingent Leadership team. The UK Contingent Leadership Team should develop a strong relationship with the host country Jamboree Organising Team at an early stage, and the project should be a regular item discussed at UK Leadership Team, Executive Leadership Team and Board of Trustee meetings. UK Scouts should also support WOSM to learn from the experience in Korea and develop more robust processes for their oversight at future events.\u003C/p\u003E\n\u003Ch4\u003EEngagement at the start of the process\u003C/h4\u003E\n\u003Cp\u003EContingent Leadership Team and UK Scouts staff teams should agree systems and processes to manage all elements of the project, such as finance, communications, safeguarding, safety, as well as ensuring a risk register is kept from the start of the project. A detailed review of lessons learned from recent jamborees should be carried out by the Contingent Leadership volunteers and staff, and an action plan developed on how to implement the findings. \u0026nbsp;\u003C/p\u003E\n\u003Ch4\u003EAdult volunteers\u003C/h4\u003E\n\u003Cp\u003EThere should be a full review of the requirements, skill set and roles and responsibilities for the adults at the event, at Contingent, Unit Leadership, and International Service Team (IST) level. The role of adults is to support the young people get the best experience at the event. Periodic reviews should take place of all adult volunteers and if people are not performing or suitable then we need to be bold in asking them to step down. Best practice from Units that worked effectively in Korea will be shared with the next WSJ leadership team, and we will look at how the International Service Team (IST) are best supported.\u003C/p\u003E\n\u003Ch4\u003ECrisis incident process\u003C/h4\u003E\n\u003Cp\u003EA detailed Crisis Management Plan must be produced at least three months prior to any future UK Contingent attending a WSJ or similar World Scout event, with a range of scenarios, including the cancellation of the event, role-played.\u003C/p\u003E\n\u003Ch3\u003ENext steps\u003C/h3\u003E\n\u003Cp\u003ERecommendations and learning from the reviews are now being considered and worked through by teams of volunteers and staff to plan the practical implementation of the recommendations and learnings. The learnings will be used to initiate the creation of a standard operating procedure for all elements of the planning, preparation, attendance, and review of any UK Contingent attending future WSJs or international events, which will operate within any framework agreed by the Board of Trustees.\u003C/p\u003E\n\u003Cp\u003E\u003Ca rel=\u0022noopener\u0022 href=\u0022https://learn.scout.org/resource/25th-world-scout-jamboree-report-independent-review-panel\u0022 target=\u0022_blank\u0022 title=\u002225th World Scout Jamboree: Report of the independent Review Panel\u0022\u003ERead further findings from WOSM\u2019s review\u003C/a\u003E.\u003C/p\u003E","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","title":"Who did the reviews?"},"next":null,"allParts":[{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/outcomes-of-the-reviews/","title":"Outcomes of the reviews"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/how-the-reviews-worked/","title":"How the reviews worked"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/who-did-the-reviews/","title":"Who did the reviews?"},{"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/","title":"Summary of review findings"}],"link":"/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/","id":80825,"nodeName":"Summary of review findings","title":"Summary of review findings","type":"codexPart","image":null,"assets":null,"headerOptions":{"headerTitle":"Summary of review findings","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"","subHeader":"","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC84MDgyNSJ9","canonicalUrl":"https://www.scouts.org.uk/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/summary-of-review-findings/"}],"id":77628,"nodeName":"Learning from the World Scout Jamboree in South Korea","title":"Learning from the World Scout Jamboree in South Korea","type":"codex","image":null,"assets":null,"headerOptions":{"headerTitle":"Learning from our experience at the World Scout Jamboree in South Korea","headerSubTitle":"","headerCta":"","headerCtaText":"","headerCtaLink":"","headerBackgroundColour":"002f6c","showSEOImage":false,"headerBackgroundImage":null,"quickLinks":[{"caption":"","title":"Download the full terms of reference","url":"https://prod-cms.scouts.org.uk/media/ak2p3ukm/wsj-board-review-tor.docx","newWindow":false}]},"searchDescription":"","subHeader":"","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC83NzYyOCJ9","canonicalUrl":"https://www.scouts.org.uk/about-us/our-impacts-and-reports/learning-from-the-world-scout-jamboree-in-south-korea/"}