{"alias":"contentPage","byline":null,"standfirst":null,"content":{"layouts":[{"type":"sidebar","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EExperiencing racism can be upsetting and isolating. When someone tells you about it, they\u0027re putting their trust in you. How we listen and respond can make a big difference. By offering support and showing care, we help make Scouts a safer and more inclusive place for everyone.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"gridImageBlock","gtmId":"","gtmClass":"","image":"/media/21124/four-squirrels-sitting-on-grass.jpg","width":7000,"height":4667,"altText":"Five Squirrels in a field","caption":"","link":null},{"gridType":"RichTextBlock","content":"\u003Cdiv class=\u0022OutlineElement Ltr SCXW13944388 BCX0\u0022\u003E\n\u003Ch4 class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003ETips for supporting people experiencing racism\u003C/h4\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003E\u003Cstrong\u003EListen\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003EIf someone tells you they\u2019ve experienced racism, it\u2019s a sign they trust you. Listen and let them talk. \u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW13944388 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003E\u003Cstrong\u003EAcknowledge their feelings\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003EAcknowledge what they\u2019ve shared and how it\u2019s affecting them. \u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW13944388 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003E\u003Cstrong\u003EReassure them\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003ELet them know it\u2019s not their fault and it\u2019s never OK to be treated that way.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW13944388 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003E\u003Cstrong\u003EAsk what they\u0027d like to do\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022Paragraph SCXW13944388 BCX0\u0022\u003EAsk if there\u2019s anything they\u2019d like you to do to support them. You could suggest ways you can help.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW13944388 BCX0\u0022\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW113060094 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW113060094 BCX0\u0022\u003E\u003Cstrong\u003ESeek support\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022Paragraph SCXW113060094 BCX0\u0022\u003EGive young people and their parents or carers information about support services like\u0026nbsp;\u003Ca rel=\u0022noopener\u0022 href=\u0022https://www.childline.org.uk/\u0022 target=\u0022_blank\u0022 title=\u0022Childline\u0022 class=\u0022Hyperlink SCXW113060094 BCX0\u0022\u003EChildline\u003C/a\u003E, \u003Ca rel=\u0022noopener\u0022 href=\u0022https://www.nationalbullyinghelpline.co.uk/children.html\u0022 target=\u0022_blank\u0022 title=\u0022National Bullying Helpline\u0022 class=\u0022Hyperlink SCXW113060094 BCX0\u0022\u003ENational Bullying Helpline\u003C/a\u003E and \u003Ca rel=\u0022noopener\u0022 href=\u0022https://www.stophateuk.org/\u0022 target=\u0022_blank\u0022 title=\u0022Stop Hate UK\u0022 class=\u0022Hyperlink SCXW113060094 BCX0\u0022\u003EStop Hate UK\u003C/a\u003E.\u0026nbsp;\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW113060094 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW113060094 BCX0\u0022\u003ESpeak to your Team Leader, Lead Volunteer, Volunteering Development Team, someone you trust or the \u003Ca href=\u0022https://www.scouts.org.uk/contact-us/\u0022 title=\u0022Support Centre\u0022 class=\u0022Hyperlink SCXW113060094 BCX0\u0022\u003ESupport Centre\u003C/a\u003E.\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW147767942 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW147767942 BCX0\u0022\u003E\u003Cstrong\u003ELet them know you\u0027re there for them\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022Paragraph SCXW147767942 BCX0\u0022\u003ERacism can harm mental health. Let the person know you\u2019re there to support them. You could:\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022ListContainerWrapper SCXW147767942 BCX0\u0022\u003E\n\u003Cul class=\u0022BulletListStyle1 SCXW147767942 BCX0\u0022\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW147767942 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00228\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00221\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW147767942 BCX0\u0022\u003ELook at resources from the \u003Ca rel=\u0022noopener\u0022 href=\u0022https://www.nspcc.org.uk/keeping-children-safe/support-for-parents/children-race-racism-racial-bullying/#racism-affects-children\u0022 target=\u0022_blank\u0022 title=\u0022NSPCC\u0022 class=\u0022Hyperlink SCXW147767942 BCX0\u0022 data-anchor=\u0022#racism-affects-children\u0022\u003ENSPCC\u003C/a\u003E or \u003Ca rel=\u0022noopener\u0022 href=\u0022https://www.youngminds.org.uk/parent/parents-a-z-mental-health-guide/racism-and-mental-health/#Howtosupportyourchildwiththeirexperiencesofracism\u0022 target=\u0022_blank\u0022 title=\u0022Young Minds\u0022 class=\u0022Hyperlink SCXW147767942 BCX0\u0022 data-anchor=\u0022#Howtosupportyourchildwiththeirexperiencesofracism\u0022\u003EYoung Minds\u003C/a\u003E to help you provide support.\u0026nbsp;\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022ListContainerWrapper SCXW147767942 BCX0\u0022\u003E\n\u003Cul class=\u0022BulletListStyle1 SCXW147767942 BCX0\u0022\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW147767942 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00229\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00221\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW147767942 BCX0\u0022\u003ERemind them about Scouts\u2019 commitment to our \u003Ca href=\u0022https://www.scouts.org.uk/about-us/policy/equality-diversity-and-inclusion-policy/\u0022 title=\u0022Equality, Diversity and Inclusion Policy\u0022 class=\u0022Hyperlink SCXW147767942 BCX0\u0022\u003EEquality, Diversity and Inclusion Policy,\u003C/a\u003E \u003Ca href=\u0022https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/safe-scouting-cards/safeguarding-code-of-conduct-for-adults-yellow-card/\u0022 title=\u0022Safeguarding Code of Conduct\u0022 class=\u0022Hyperlink SCXW147767942 BCX0\u0022\u003ESafeguarding Code of Conduct\u003C/a\u003E and your local Code of Conduct, if you have one.\u0026nbsp;\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022ListContainerWrapper SCXW147767942 BCX0\u0022\u003E\n\u003Cul class=\u0022BulletListStyle1 SCXW147767942 BCX0\u0022\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW147767942 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00229\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00222\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW147767942 BCX0\u0022\u003EDirect the person to our \u003Ca href=\u0022https://www.scouts.org.uk/about-us/policy/scouts-complaints-policy/\u0022 title=\u0022Complaints Policy\u0022 class=\u0022Hyperlink SCXW147767942 BCX0\u0022\u003EComplaints Policy\u003C/a\u003E and \u003Ca href=\u0022https://www.scouts.org.uk/about-us/policy/volunteer-anti-bullying-and-harassment-policy-procedures/\u0022 title=\u0022Volunteer Anti-Bullying and Harassment Policy and Procedures\u0022 class=\u0022Hyperlink SCXW147767942 BCX0\u0022\u003EAnti-Bullying and Harassment Policy\u003C/a\u003E.\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003E\u003Cstrong\u003EWatch for signs\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003ESometimes people find it hard to speak out. Watch for signs of bullying or changes in behaviour that could indicate something is wrong. Check out our\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/supporting-young-people/anti-bullying/\u0022 title=\u0022Anti-bullying guidance\u0022 class=\u0022Hyperlink SCXW157303805 BCX0\u0022\u003Eanti-bullying\u003C/a\u003E guidance.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EGet help talking about racism\u003C/strong\u003E\u003C/p\u003E\n\u003Cp\u003EExplore our guidance on \u003Ca href=\u0022/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/talking-about-race-and-racism/\u0022 title=\u0022Talking about race and racism\u0022\u003Etalking about race and racism\u003C/a\u003E to learn more.\u003C/p\u003E\n\u003C/div\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""}]},{"items":[{"type":"Image top","cta":"","body":"\u003Cp\u003E\u003Ca href=\u0022/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/recruiting-people-from-black-asian-and-minority-ethnic-backgrounds/#\u0022 title=\u0022Recruiting people from Black, Asian and minority ethnic backgrounds\u0022 data-anchor=\u0022#\u0022\u003ERecruiting people from Black, Asian and minority ethnic backgrounds\u003C/a\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/responding-to-and-reporting-racism/#\u0022 title=\u0022Responding to and reporting racism\u0022 data-anchor=\u0022#\u0022\u003EResponding to and reporting racism\u003C/a\u003E\u003C/p\u003E","link":null,"colour":"#006ddf","title":"Recruiting and supporting people from Black, Asian and minority ethnic backgrounds","image":"/media/21151/two-children-holding-hands-hugging.jpg?cc=0.0000000000000001263187085796,0.1563102635526033,0,0\u0026width=800\u0026height=450\u0026v=1db8d26d89d6930","imageFocus":"","imageId":37761,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""},{"type":"Image top","cta":"Talk about race and racism","body":"\u003Cp\u003ELearn and talk about race and ethnicity.\u003C/p\u003E","link":{"name":"Talking about race and racism","id":null,"url":"/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/talking-about-race-and-racism/","newWindow":false,"target":null},"colour":"#006ddf","title":"Talking about race and racism","image":"/media/20296/beavers-sat-in-a-field-smiling-at-cameramin.jpg?cc=0,0.11543558993184863,0,0.040874673620754885\u0026width=800\u0026height=450\u0026v=1dae195317f8b70","imageFocus":"","imageId":36531,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"searchDescription":"Find out how to listen to and support people who\u0027ve experienced racism","pageType":null,"location":null,"browserTitle":"","versionDate":"17 April 2025","reviewDate":"17/04/2025","redirectUrl":"","id":85603,"nodeName":"Supporting people who\u0027ve experienced racism","title":"Supporting people who\u0027ve experienced racism","type":"contentPage","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"Supporting people who\u0027ve experienced racism","headerSubTitle":"Find out how to listen to and support people who\u0027ve experienced racism.","headerCta":"","headerCtaText":"","headerCtaLink":"","headerBackgroundColour":"006ddf","showSEOImage":false,"headerBackgroundImage":null,"quickLinks":[{"caption":"Recruiting people from Black, Asian and minority ethnic backgrounds","title":"Recruiting people from Black, Asian and minority ethnic backgrounds","url":"/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/recruiting-people-from-black-asian-and-minority-ethnic-backgrounds/","newWindow":false},{"caption":"Responding to and reporting racism","title":"Responding to and reporting racism","url":"/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/responding-to-and-reporting-racism/","newWindow":false}]},"subHeader":"Find out how to listen to and support people who\u0027ve experienced racism","silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC84NTYwMyJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/equity-diversity-and-inclusion/race-and-ethnicity/supporting-people-whove-experienced-racism/"}