{"content":{"layouts":[{"type":"boxOut","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cdiv\u003EYou\u0027ve got a great bunch of adults who work well together. Now\u0027s the time to support them on their journey.\u003C/div\u003E\n\u003Cdiv\u003E\u003C/div\u003E\n\u003Cdiv\u003EEvery adult at Scouts should:\u003C/div\u003E\n\u003Cul\u003E\n\u003Cli\u003EFeel part of the team,\u003C/li\u003E\n\u003Cli\u003EKnow what\u2019s going on,\u003C/li\u003E\n\u003Cli\u003EKnow what\u2019s expected of them,\u003C/li\u003E\n\u003Cli\u003EKnow where they can go next.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cdiv\u003E\u003C/div\u003E\n\u003Cdiv\u003EThink back to how you were welcomed into Scouts. Were you introduced to everyone? Was the time commitment explained to you? Were you told about the learning and support available? Made to feel part of the team? If the answers to these questions is \u2018yes\u2019, you already have a good idea how to welcome someone. If the answers to any of these is \u2018no\u2019, here\u0027s how to give a great welcome:\u003C/div\u003E\n\u003Cdiv\u003E\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":false,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003ESmile and use positive language\u003C/li\u003E\n\u003Cli\u003EGive them a job to do right away so they feel useful\u003C/li\u003E\n\u003C/ul\u003E","label":"Get the basics right"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EBe honest about what to expect \u2013 including the tasks volunteers can expect to do, the commitment required and the learning available.\u003C/li\u003E\n\u003Cli\u003EGive them a copy of the \u003Ca href=\u0022/volunteers/staying-safe-and-safeguarding/safe-scouting-cards/young-people-first-yellow-card/\u0022 title=\u0022Young People First - Yellow Card\u0022\u003Eyellow card\u003C/a\u003E.\u003C/li\u003E\n\u003Cli\u003EGive them a \u003Ca href=\u0022https://www.scouts.org.uk/volunteers/running-things-locally/recruiting-and-managing-volunteers/induction/\u0022\u003Ewelcome pack\u003C/a\u003E, so they can access all the information they need in one go \u2013 including things like contact lists, policy cards, useful links, parent guides and a list of acronyms they might see at Scouts.\u003C/li\u003E\n\u003Cli\u003EAdd them to any group chats or social media communication channels you use.\u003C/li\u003E\n\u003Cli\u003EIf your Group uses OSM, make sure they have access and know how to use it.\u003C/li\u003E\n\u003C/ul\u003E","label":"Give them all the information they need"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EIntroduce them to other volunteers \u2013 particularly the Group Lead Volunteer, who can explain policies like expenses and health and safety.\u003C/li\u003E\n\u003Cli\u003EIntroduce them to the young people, highlighting any specific needs they should be aware of.\u003C/li\u003E\n\u003Cli\u003EShare contact details so they know who to go to if they have any issues.\u003C/li\u003E\n\u003Cli\u003EIf you use names like Akela, make sure they get one too.\u003C/li\u003E\n\u003Cli\u003ECheck in regularly and give them a buddy who\u2019ll support them.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cdiv\u003E\u003C/div\u003E","label":"Make them feel valued and included"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003ETake the time to thank and reward people for their efforts and achievements by \u003Ca href=\u0022/volunteers/running-things-locally/recruiting-and-managing-volunteers/celebrating-success/\u0022 title=\u0022Celebrating success\u0022\u003Ecelebrating their success\u003C/a\u003E.\u003C/li\u003E\n\u003Cli\u003EUse these resources for \u003Ca href=\u0022/volunteers/running-things-locally/recruiting-and-managing-volunteers/celebrating-success/thanking-our-volunteers/\u0022 title=\u0022Thanking our volunteers\u0022\u003Ethanking volunteers\u003C/a\u003E.\u003C/li\u003E\n\u003C/ul\u003E","label":"Say thank you"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EHappy volunteers stick around. The key to understanding where they\u2019re at is to simply talk to them.\u003C/p\u003E\n\u003Cp\u003EHave a regular chat over a cuppa to find out if they\u2019re enjoying the tasks assigned to them (or if they fancy a change) means you can notice potential problems early on and make sure everyone\u2019s getting what they need from being a volunteer.\u003C/p\u003E\n\u003Cp\u003EIf they\u0027re not enjoying themselves, or fancy trying a slightly different role or task, now\u0027s the time to make changes.\u003C/p\u003E\n\u003Cp\u003EEvery volunteer also needs a more formal review to talk about what they want to do in the future. This isn\u2019t a performance review \u2013 it\u2019s a chance to chat about what they enjoy, what they don\u2019t enjoy and what new skills they\u2019d like to learn.\u003C/p\u003E\n\u003Cp\u003EThe most important thing is to make sure they feel needed, valued and supported - whether they\u0027re a tea-maker, minibus driver, activity planner, or trustee.\u003C/p\u003E","label":"Check in regularly"}]}]},{"items":[{"type":"Image top","cta":"","body":"\u003Cp\u003E\u003Ca href=\u0022/volunteers/running-things-locally/tools-to-support-leadership-teams/welcoming-volunteers/induction/\u0022 title=\u0022Induction\u0022\u003EInduction\u003C/a\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022/volunteers/running-things-locally/recruiting-and-managing-volunteers/review-process/\u0022 title=\u0022Review Process\u0022\u003EReviews\u003C/a\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022/volunteers/learning-development-and-awards/learning/growing-roots/\u0022 title=\u0022Growing Roots\u0022\u003EGrowing Roots Learning\u003C/a\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022/volunteers/growing-scouts/recruitment-toolkit/volunteer-recruitment-workshops/\u0022 title=\u0022Volunteer Recruitment Workshops\u0022\u003EVolunteer Recruitment Workshops\u003C/a\u003E\u003C/p\u003E","link":null,"colour":"#f1f1f1","title":"Useful links","image":"/media/20826/a-scout-leader-stood-in-a-gazebo-smiling-and-wearing-a-scout-neckermin.jpg?cc=0,0.03333333333333333,0,0.12291666666666666\u0026width=800\u0026height=450\u0026v=1dae99cb17f4950","imageFocus":"","imageId":37236,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""},{"type":"Image top","cta":"","body":"\u003Cp\u003E\u003Ca href=\u0022/volunteers/running-things-locally/tools-to-support-leadership-teams/welcoming-volunteers/induction/\u0022 title=\u0022Induction\u0022\u003ENew volunteer induction\u003C/a\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Ca href=\u0022https://prod-cms.scouts.org.uk/media/hv0ox4ez/welcome-pack-for-new-joiners.pdf\u0022\u003EWelcome Pack\u003C/a\u003E\u003C/p\u003E","link":null,"colour":"#ffffff","title":"Resources to help","image":"/media/19976/200223-042-1.jpg?width=800\u0026height=450\u0026v=1daecc4eda35360","imageFocus":"","imageId":36029,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":{"boxoutposition":null}}]},"prev":{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/make-the-ask-and-manage-the-reply/","title":"Make the ask and manage the reply"},"next":{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/keep-going-and-adapt/","title":"Keep going and adapt"},"allParts":[{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/work-out-what-you-need-and-who-can-help/","title":"Work out what you need and who can help"},{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/spread-the-word-and-create-interest/","title":"Spread the word and create interest"},{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/build-connections/","title":"Build connections"},{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/make-the-ask-and-manage-the-reply/","title":"Make the ask and manage the reply"},{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/give-a-warm-welcome-and-provide-support/","title":"Give a warm welcome and provide support"},{"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/keep-going-and-adapt/","title":"Keep going and adapt"}],"link":"/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/give-a-warm-welcome-and-provide-support/","id":47869,"nodeName":"Give a warm welcome and provide support","title":"Give a warm welcome and provide support","type":"codexPart","image":null,"assets":null,"headerOptions":{"headerTitle":"Give a warm welcome and provide support","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"Ideas for welcoming new volunteers into your team","subHeader":"Ideas for welcoming new volunteers into your team","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80Nzg2OSJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/growing-scouts/recruit-more-volunteers/the-recruitment-cycle/give-a-warm-welcome-and-provide-support/"}