{"subTitle":"Understand who does reviews, when they happen and how to prepare for them","backgroundImage":{"url":null,"caption":null,"type":null,"size":0,"width":0,"height":0,"altText":null},"backgroundColour":null,"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EReviews are a great way to get to know the people you volunteer with, build relationships and show your leadership. They\u0027re an opportunity to talk with your team about how they\u0027re getting on and make them feel valued and supported. This means they\u0027ll be more likely to keep volunteering at Scouts.\u00A0\u003C/p\u003E\n\u003Cp\u003EWhen a volunteer\u2019s done something well, it\u2019s natural to say \u2018well done.\u0027 Or, if we have a spare five minutes, we might give them some quick feedback or support. Reviews, on the other hand, give you more dedicated time to talk about the volunteer\u2019s experience (the good and the bad).\u00A0\u003C/p\u003E\n\u003Cp\u003EYou might feel nervous and out of your comfort zone about doing a review, especially if you\u0027ve not done one in Scouts before. Don\u0027t worry, that\u0027s completely normal and you\u0027re not on your own. The support available to you locally and this guide will help you lead great reviews with your team.\u003C/p\u003E\n\u003Ch4\u003EWho does reviews\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW236721520 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW236721520 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EThe person who appointed the volunteer according to the \u003Ca href=\u0022/por/16-adult-roles/\u0022 title=\u002216. Adult Roles\u0022\u003ETeam\u2019s table\u003C/a\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eis responsible for\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E making sure reviews are conducted.\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EThis is usually the \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003ET\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eeam \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EL\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eeader (District/County level)\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E, or the Lead Volunteer.\u00A0\u003C/span\u003E\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW236721520 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW236721520 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EFor Trustee Board Chairs,\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E a member of the Trustee \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EBoard is nominated, and agreed by the Trustee\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E Board, to carry out the review.\u003C/span\u003E\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cp\u003EIt\u0027s good practice for you, as someone who leads a team, to have reviews as well. This is great leadership, as you\u0027ll lead by example and show your volunteers you value reviews.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW91042876 BCX0\u0022\u003EWhen reviews happen\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EThere is a slight difference between an informal and formal review.\u00A0\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EInformal reviews\u003C/strong\u003E happen regularly, usually once a year. You\u0027ll chat about how things are going, celebrate success, plan for the future and agree any extra support.\u00A0\u003C/p\u003E\n\u003Cp\u003EYou\u0027ll agree a date for a \u003Cstrong\u003Eformal review\u003C/strong\u003E when a volunteer completes all steps in their volunteer joining journey.\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E Formal reviews must happen at least every five years, but you may decide \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eto have one \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Esooner. \u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003EIn My Membership at scouts.org.uk the date for the next formal review is automatically set\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E,\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeTextDeletion SCXW52832989 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eso make sure you update\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Ethis \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eto \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Ethe date \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eyou\u2019ve\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E agreed. You can \u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Efind out how to do this on the Digital Tool guides\u003C/a\u003E\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E.\u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003EAs well as talking about how they\u0027re getting on, these reviews are to decide if they\u0027ll stay in their role, change role, or potentially leave Scouts. You\u0027ll then set the date (if appropriate) for the next formal review, which might be sooner than 5 years.\u00A0\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003EHow long reviews are\u003C/h4\u003E\n\u003Cp\u003EReviews are two way conversations, so allow enough time for both of you to share their views and agree on the next steps. As a guide, 30 minutes to 60 minutes is a good start.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW117734683 BCX0\u0022\u003EThe outcomes\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EAfter an informal review, share the notes of the conversation with the volunteer. This might be what they\u2019ve done well, their opportunities to develop, or ways to make their volunteering experience better. You can use this to make sure the volunteer feels supported and valued between each review. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EAfter a formal review the volunteer will either:\u003C/p\u003E\n\u003Col\u003E\n\u003Cli\u003EContinue in their current role or team for an agreed amount of time;\u003C/li\u003E\n\u003Cli\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003EChange \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Etheir role or \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Eteam\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E;\u003C/span\u003E\u003C/li\u003E\n\u003Cli\u003EEnd\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Etheir\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E role\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E; or\u003C/span\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003EDecide to \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Eresign\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E.\u003C/span\u003E\u0026nbsp;\u003C/li\u003E\n\u003C/ol\u003E\n\u003Cp\u003EYou\u0027ll record the details of the review and the outcome in \u0027My Membership\u0027 at scouts.org.uk. Read the\u003Cspan\u003E\u0026nbsp;\u003C/span\u003E\u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Ereviews digital tool guide\u003C/a\u003E\u003Cspan\u003E\u0026nbsp;to learn how to complete the review form\u003C/span\u003E The volunteer will then be able to access it, and complete the confirmation of review notes.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EThe Review Form will be kept in \u0027My Membership\u0027 at scouts.org.uk and both you and the volunteer will be able to view it.\u0026nbsp;\u003C/p\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Read more about preparing for a challenging conversation","body":"\u003Cp\u003EIt\u0027s important to acknowledge how you feel about doing the review. If you think it may be challenging, remember that you\u2019re not alone. You can ask your Lead Volunteer or Team Leader for support and to help you prepare.\u003C/p\u003E\n\u003Cp\u003EAdditionally, you can find tips and advice on the constructive conversations webpage about how to plan and structure the conversation, the language you should use and the approach for making the conversation a success.\u003C/p\u003E","link":{"name":"Constructive conversations","id":null,"url":"/volunteers/running-things-locally/tools-to-support-leadership-teams/constructive-conversations/","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Preparing for a challenging review","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"sections":[{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EReviews are a great way to get to know the people you volunteer with, build relationships and show your leadership. They\u0027re an opportunity to talk with your team about how they\u0027re getting on and make them feel valued and supported. This means they\u0027ll be more likely to keep volunteering at Scouts.\u00A0\u003C/p\u003E\n\u003Cp\u003EWhen a volunteer\u2019s done something well, it\u2019s natural to say \u2018well done.\u0027 Or, if we have a spare five minutes, we might give them some quick feedback or support. Reviews, on the other hand, give you more dedicated time to talk about the volunteer\u2019s experience (the good and the bad).\u00A0\u003C/p\u003E\n\u003Cp\u003EYou might feel nervous and out of your comfort zone about doing a review, especially if you\u0027ve not done one in Scouts before. Don\u0027t worry, that\u0027s completely normal and you\u0027re not on your own. The support available to you locally and this guide will help you lead great reviews with your team.\u003C/p\u003E\n\u003Ch4\u003EWho does reviews\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW236721520 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW236721520 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EThe person who appointed the volunteer according to the \u003Ca href=\u0022/por/16-adult-roles/\u0022 title=\u002216. Adult Roles\u0022\u003ETeam\u2019s table\u003C/a\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eis responsible for\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E making sure reviews are conducted.\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EThis is usually the \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003ET\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eeam \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EL\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eeader (District/County level)\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E, or the Lead Volunteer.\u00A0\u003C/span\u003E\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW236721520 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW236721520 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EFor Trustee Board Chairs,\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E a member of the Trustee \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EBoard is nominated, and agreed by the Trustee\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E Board, to carry out the review.\u003C/span\u003E\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cp\u003EIt\u0027s good practice for you, as someone who leads a team, to have reviews as well. This is great leadership, as you\u0027ll lead by example and show your volunteers you value reviews.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW91042876 BCX0\u0022\u003EWhen reviews happen\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EThere is a slight difference between an informal and formal review.\u00A0\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EInformal reviews\u003C/strong\u003E happen regularly, usually once a year. You\u0027ll chat about how things are going, celebrate success, plan for the future and agree any extra support.\u00A0\u003C/p\u003E\n\u003Cp\u003EYou\u0027ll agree a date for a \u003Cstrong\u003Eformal review\u003C/strong\u003E when a volunteer completes all steps in their volunteer joining journey.\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E Formal reviews must happen at least every five years, but you may decide \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eto have one \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Esooner. \u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003EIn My Membership at scouts.org.uk the date for the next formal review is automatically set\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E,\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeTextDeletion SCXW52832989 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eso make sure you update\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Ethis \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eto \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Ethe date \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eyou\u2019ve\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E agreed. You can \u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Efind out how to do this on the Digital Tool guides\u003C/a\u003E\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E.\u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003EAs well as talking about how they\u0027re getting on, these reviews are to decide if they\u0027ll stay in their role, change role, or potentially leave Scouts. You\u0027ll then set the date (if appropriate) for the next formal review, which might be sooner than 5 years.\u00A0\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003EHow long reviews are\u003C/h4\u003E\n\u003Cp\u003EReviews are two way conversations, so allow enough time for both of you to share their views and agree on the next steps. As a guide, 30 minutes to 60 minutes is a good start.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW117734683 BCX0\u0022\u003EThe outcomes\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EAfter an informal review, share the notes of the conversation with the volunteer. This might be what they\u2019ve done well, their opportunities to develop, or ways to make their volunteering experience better. You can use this to make sure the volunteer feels supported and valued between each review. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EAfter a formal review the volunteer will either:\u003C/p\u003E\n\u003Col\u003E\n\u003Cli\u003EContinue in their current role or team for an agreed amount of time;\u003C/li\u003E\n\u003Cli\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003EChange \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Etheir role or \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Eteam\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E;\u003C/span\u003E\u003C/li\u003E\n\u003Cli\u003EEnd\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Etheir\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E role\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E; or\u003C/span\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003EDecide to \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Eresign\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E.\u003C/span\u003E\u0026nbsp;\u003C/li\u003E\n\u003C/ol\u003E\n\u003Cp\u003EYou\u0027ll record the details of the review and the outcome in \u0027My Membership\u0027 at scouts.org.uk. Read the\u003Cspan\u003E\u0026nbsp;\u003C/span\u003E\u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Ereviews digital tool guide\u003C/a\u003E\u003Cspan\u003E\u0026nbsp;to learn how to complete the review form\u003C/span\u003E The volunteer will then be able to access it, and complete the confirmation of review notes.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EThe Review Form will be kept in \u0027My Membership\u0027 at scouts.org.uk and both you and the volunteer will be able to view it.\u0026nbsp;\u003C/p\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Read more about preparing for a challenging conversation","body":"\u003Cp\u003EIt\u0027s important to acknowledge how you feel about doing the review. If you think it may be challenging, remember that you\u2019re not alone. You can ask your Lead Volunteer or Team Leader for support and to help you prepare.\u003C/p\u003E\n\u003Cp\u003EAdditionally, you can find tips and advice on the constructive conversations webpage about how to plan and structure the conversation, the language you should use and the approach for making the conversation a success.\u003C/p\u003E","link":{"name":"Constructive conversations","id":null,"url":"/volunteers/running-things-locally/tools-to-support-leadership-teams/constructive-conversations/","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Preparing for a challenging review","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":null,"next":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},"allParts":[{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","title":"Understanding reviews"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","title":"After the review"}],"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","id":47193,"nodeName":"Understanding reviews","title":"Understanding reviews","type":"codexPart","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"Understanding reviews","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"An overview of the reviews process. Guidance for Team Leaders and Lead Volunteers when preparing for reviews with their team.","subHeader":"An overview of the reviews process. Guidance for Team Leaders and Lead Volunteers when preparing for reviews with their team.","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NzE5MyJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW266081202 BCX0\u0022\u003EPrompt questions to help you reflect\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EWhen you\u2019re getting ready for a review, give yourself enough time to plan.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EThink about how you\u2019ll encourage them to share their thoughts, and what follow up actions might come from the review.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003ETo help you prepare, here are some questions to ask yourself:\u0026nbsp;\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":true,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EWhat have they done well? What have they achieved?\u003C/li\u003E\n\u003Cli\u003EWhat do they bring to the team?\u003C/li\u003E\n\u003Cli\u003EWhat do you like about volunteering with them?\u003C/li\u003E\n\u003Cli\u003EAre they motivated? How can you help boost their motivation?\u003C/li\u003E\n\u003Cli\u003EHow are they getting on with the rest of the team?\u003C/li\u003E\n\u003Cli\u003EHow are they getting on with their main tasks?\u003C/li\u003E\n\u003Cli\u003EHave they had any difficulties that you\u2019re aware of? If you\u2019re not sure, make sure to ask them in the review.\u0026nbsp;\u003C/li\u003E\n\u003C/ul\u003E","label":"Their achievements and areas to improve: "},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EWhat opportunities do they have to keep developing their skills?\u003C/li\u003E\n\u003Cli\u003EWhat support have you offered them? Are they receiving enough support?\u003C/li\u003E\n\u003Cli\u003EHave they completed their learning? If not, why not?\u003C/li\u003E\n\u003Cli\u003EDid they achieve their goals? If not, were the goals realistic in the first place?\u003C/li\u003E\n\u003Cli\u003EWhat goals would you like to set with them for the next review?\u003C/li\u003E\n\u003Cli\u003EWould their skills and interests better suit a different role or team?\u003C/li\u003E\n\u003C/ul\u003E","label":"Their development: "}]},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW124025527 BCX0\u0022\u003E\u0026nbsp;\u0026nbsp;\u003C/span\u003E\u003C/h4\u003E\n\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW124025527 BCX0\u0022\u003EGetting to know the volunteer\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003ESometimes, you may not know the volunteer very well, or it\u0027s not been possible to get the information you need beforehand. For example, you might be new in your role or team, or the volunteer may be long overdue a review.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIn this situation, planning time into the conversation to get to know one other, and possibly have more than one meeting, might be the best way forward.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW248214724 BCX0\u0022\u003EPreparing your agenda\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EReviews are two-way conversations, so make sure your agenda is flexible. You might want to spend more time talking about a certain topic than others, and that\u2019s fine. It\u0027s helpful to\u0026nbsp;be clear in your mind about your priorities for the conversation.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EThis example might help you structure your agenda.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":true,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EStart the conversation positively. Smile, relax, and welcome them.\u003C/li\u003E\n\u003Cli\u003ERe-cap on the purpose of the review, the agenda and timings. Let them know you\u2019re here to chat about their volunteering so you can help them have the best possible experience.\u003C/li\u003E\n\u003C/ul\u003E","label":"Introduction and setting the scene:"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EWhat\u2019s gone well? What have they achieved? How have they contributed? What are their strengths?\u003C/li\u003E\n\u003Cli\u003EWhat were their proudest moments? What have they enjoyed the most?\u003C/li\u003E\n\u003Cli\u003EHave any difficulties occurred? What are their views on the difficulties?\u003C/li\u003E\n\u003C/ul\u003E","label":"How things have been going over the past year:"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EDo they enjoy volunteering?\u003C/li\u003E\n\u003Cli\u003EAre they happy in their current role and team? Consider their time commitment, tasks, and the skills they\u2019re gaining. Would they like a change?\u003C/li\u003E\n\u003Cli\u003EDo they feel like they\u2019re developing themselves?\u003C/li\u003E\n\u003Cli\u003EAre they getting on with the rest of the team?\u003C/li\u003E\n\u003Cli\u003EDo they feel they\u2019ve had enough support and learning?\u003C/li\u003E\n\u003Cli\u003EHave they done their required learning? If not, what support do they need to complete it?\u003C/li\u003E\n\u003C/ul\u003E","label":"How things are at the moment:"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EWhat do they want to get out of their volunteering experience?\u003C/li\u003E\n\u003Cli\u003EWould they benefit from any changes?\u003C/li\u003E\n\u003Cli\u003EWhat other support do they need?\u003C/li\u003E\n\u003C/ul\u003E","label":"Thinking about the future:"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cul\u003E\n\u003Cli\u003EWhat are their ideas for development? What skills would they like to learn?\u003C/li\u003E\n\u003Cli\u003EWhat goals should you set for the next 6\u201312 months?\u003C/li\u003E\n\u003Cli\u003EWhen will you have your next review?\u003C/li\u003E\n\u003C/ul\u003E","label":"Agreeing the next steps:"}]},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u0026nbsp;\u003C/h4\u003E\n\u003Ch4\u003EPreparing your feedback\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW11902434 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW11902434 BCX0\u0022\u003EAs part of your conversation, create a comfortable space to express your thoughts about their volunteering.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW11902434 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW11902434 BCX0\u0022\u003EProviding feedback is more than just talking about things that might not be going well. It\u0027s also about recognising what they\u2019re good at and showing appreciation for their time and dedication.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW11902434 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW11902434 BCX0\u0022\u003EThink of specific situations, actions or behaviours you\u2019d like to give feedback on, and explain the impact they\u2019ve had on the rest of the team or the young people.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW11902434 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW11902434 BCX0\u0022\u003EHere are some examples: \u2018I\u2019ve noticed that you\u2019ve been running the icebreakers at Beavers, and they seem to really enjoy them. Well done!\u2019 or \u2018You\u2019ve taken the lead on organising the logistics of the past camp, which allowed the rest of the team to focus on the programme. Thank you for that!\u2019\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW11902434 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW11902434 BCX0\u0022\u003EYou could write them down beforehand and bring notes to the review.\u003C/p\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW205276926 BCX0\u0022\u003EHelping the other person to prepare\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EIf a volunteer has never had a review before, explain what reviews are. You could share the\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/running-things-locally/recruiting-and-managing-volunteers/review-process/\u0022 title=\u0022Review Process\u0022\u003Ereviews webpage\u003C/a\u003E\u0026nbsp;with them.\u003C/p\u003E\n\u003Cp\u003ESharing the agenda with them will help them prepare and reflect on what they\u2019d like to talk about with you.\u003C/p\u003E\n\u003Cp\u003EIf the conversation might be challenging, you could use the invite to separate the person from the problem. For example, explain that you\u0027d like to discuss a particular problem with them. Check out the\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/running-things-locally/recruiting-and-managing-volunteers/constructive-conversations/\u0022 title=\u0022Constructive conversations\u0022\u003Econstructive conversation\u003C/a\u003E webpages for more tips and guidance.\u003C/p\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Read more about having a constructive conversation","body":"\u003Cp\u003EIt\u0027s important to acknowledge how you feel about doing the review. If you think it may be challenging, remember that you\u2019re not alone. You can ask your Lead Volunteer or Team Leader for support and to help you prepare.\u003C/p\u003E\n\u003Cp\u003EAdditionally, you can find tips and advice on the constructive conversations webpage about how to plan and structure the conversation, the language you should use and the approach for making the conversation a success.\u003C/p\u003E","link":{"name":"Constructive conversations","id":null,"url":"https://www.scouts.org.uk/volunteers/running-things-locally/recruiting-and-managing-volunteers/constructive-conversations/introduction/","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Preparing for a challenging review","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","title":"Understanding reviews"},"next":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},"allParts":[{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","title":"Understanding reviews"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","title":"After the review"}],"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","id":47194,"nodeName":"Preparing for the review","title":"Preparing for the review","type":"codexPart","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"Preparing for the review","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"Guidance for Team Leaders and Lead Volunteers to run reviews with their team, with tips on how to prepare the agenda and your feedback","subHeader":"Guidance for Team Leaders and Lead Volunteers to run reviews with their team, with tips on how to prepare the agenda and your feedback","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NzE5NCJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW21083154 BCX0\u0022\u003ECreate the right atmosphere\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EOne of the main reasons we have reviews is to hear how volunteers think things are going.\u202FThe review should be a safe space for them to share thoughts, feelings, and ideas.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003ETry your best to create the right atmosphere. Let them speak freely, before giving your opinion. For example, you could start the conversation with \u0027Tell me about how you\u2019ve found the past twelve months.\u0027\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003EAsk open ended questions\u003C/h4\u003E\n\u003Cp\u003EOpen questions start with words such as \u2018why\u2019, \u2018how\u2019, \u2018what\u2019 and \u2018tell me about\u2026\u2019 They\u2019re questions that need a more detailed answer than just a simple \u2018yes\u2019 or \u2018no.\u2019 Some examples are:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003EHow are you getting on with your tasks?\u003C/li\u003E\n\u003Cli\u003EWhat do you enjoy the most about volunteering?\u003C/li\u003E\n\u003Cli\u003EWhat do you think are your main successes over the past year?\u003C/li\u003E\n\u003Cli\u003EYou mentioned you\u2019ve struggled to ___________. Why do you think that is?\u003C/li\u003E\n\u003Cli\u003EHow can I support you with ________?\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003EListen with an open mind, and take the opportunity to question further (if needed).\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW92764863 BCX0\u0022\u003EKeep the conversation flexible\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EWhile it\u0027s important to plan for a review and think about what you\u0027ll say, it\u0027s just as important to listen to the other person and go with the flow. This could mean changing the order or even reschedule the conversation. This\u0027ll give you time to consider what\u0027s been said and the best way forward.\u003C/p\u003E\n\u003Cp\u003ESome people find it useful to have a structure to follow. Others find having a structure difficult to remember, and confusing.\u003C/p\u003E\n\u003Cp\u003EDo what you feel most comfortable with. A simple structure to remember is:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cstrong\u003EWhat you said:\u0026nbsp;\u003C/strong\u003ERepeat back to the person what they said.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cstrong\u003EWhat I heard:\u0026nbsp;\u003C/strong\u003ECheck your understanding of what they said.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cstrong\u003EWhat we agreed:\u0026nbsp;\u003C/strong\u003EAim to reach agreements and any talk about actions.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cstrong\u003EWhat do we need:\u0026nbsp;\u003C/strong\u003ETalk about what\u0027s needed to complete any actions.\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW158533628 BCX0\u0022\u003ECreate a moment to celebrate\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003ERecognising success plays a big part in keeping volunteers motivated.\u003C/p\u003E\n\u003Cp\u003EEveryone likes to feel appreciated in different ways. Some like a quiet \u0027well done\u0027 at the end of a session, others like a certificate they can pin on their fridge.\u003C/p\u003E\n\u003Cp\u003ETake this opportunity to recognise what they are doing well, the work they do, and the time they dedicate to Scouts.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW230000989 BCX0\u0022\u003ETips for giving difficult feedback\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003ESeparate\u0026nbsp;the person from the problem:\u0026nbsp;\u003C/strong\u003EStick to the facts and let the person know that the problem about, for example a particular behaviour, skill set or event that has happened.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EGet to the point:\u003C/strong\u003E\u0026nbsp;Be compassionate, but say what you need to. Try not to drag out the conversation for longer than needed.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EBe honest:\u003C/strong\u003E\u0026nbsp;Treat it as \u2018honest\u2019 feedback, rather than \u2018bad\u2019 feedback. Telling the truth is respectful, even if the volunteer might not like what they\u2019re hearing. Remind them that you\u2019re giving them feedback to help them develop and to help make their volunteering experience better.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EBe specific:\u003C/strong\u003E\u0026nbsp;Tell them what you\u2019ve seen, heard, or observed. Focus on behaviour that can change, rather than personality traits. Be descriptive without being judgemental. Try not to rely on examples from other people, as they may see the situation differently.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EHighlight the effect:\u003C/strong\u003E\u0026nbsp;Explain the consequences of their actions or behaviour on others, whether it\u2019s intended or not. Check they understand the impact they\u2019re having \u2013 this could be good or bad.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EOwn the feedback:\u003C/strong\u003E\u0026nbsp;Make sure you agree with the feedback you\u2019re giving, and check you\u2019re not just saying it because someone else told you to.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EExpress concern:\u003C/strong\u003E\u0026nbsp;This is better than expressing anger, frustration, or disappointment.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EHave a calm mind:\u003C/strong\u003E\u0026nbsp;You\u2019re more likely to say something you don\u2019t mean or react badly if you\u2019re not in control of your emotions.\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EListen to them:\u003C/strong\u003E\u0026nbsp;After sharing difficult feedback, make sure you listen to the volunteer to understand their view or thoughts.\u003C/p\u003E\n\u003Cp\u003EExamples of specific feedback:\u003C/p\u003E\n\u003Cp\u003E\u2018Have you found it difficult to plan the programme for the Pack, at times? Could you use some support?\u2019\u003C/p\u003E\n\u003Cp\u003E\u2018One of your goals for this year was to fundraise for the next phase of the campsite project, but it seems that no fundraising activity has happened.\u2019\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003EIf the conversation doesn\u2019t go as expected\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW96592545 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW96592545 BCX0\u0022\u003EAfter some reviews, you or the volunteer might not be sure on next steps. Maybe something unexpected came up during the conversation, or you need more time to think. If this happens, it\u2019s completely fine.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW96592545 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW96592545 BCX0\u0022\u003ETry not to feel pressured into making a quick decision on the spot. Instead, agree a time to have a follow up conversation. In the meantime, you can take some time to process the initial review and think about the next steps.\u0026nbsp;\u003C/p\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW143083641 BCX0\u0022\u003EClose the conversation\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EAs you bring the conversation to an end, you could use your notes to:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003Erecap what you\u2019ve discussed\u003C/li\u003E\n\u003Cli\u003Ehighlight any actions you\u2019ve agreed on, who\u2019s responsible for doing them and by when\u003C/li\u003E\n\u003Cli\u003Eexplain what the next steps are and how you will record the conversation (this could be an email for an informal review)\u003C/li\u003E\n\u003Cli\u003Eagree when their next review will be.\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003ELast, but not least, remember to thank them for their time.\u003C/p\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Explore resources to thank and celebrate volunteers","body":"\u003Cp\u003E\u003Cspan\u003EExplore our recognition resources to find something to put a smile on your volunteers\u0027 faces and thank them.\u003C/span\u003E\u003C/p\u003E","link":{"name":"Celebrating success","id":null,"url":"/volunteers/running-things-locally/tools-to-support-leadership-teams/celebrating-success/","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Resources to celebrate volunteers","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Read article from CharityComms","body":"\u003Cp\u003EEven if you\u2019re well prepared for the conversation, sometimes things get emotional and the discussion heats up.\u003C/p\u003E\n\u003Cp\u003EWhen dealing with people\u2019s reactions, keep calm and remember to breathe and pause before you respond to them. If your emotions are running high, you might need to take a short break or reschedule the meeting to make sure you\u2019re in the best frame of mind.\u003C/p\u003E\n\u003Cp\u003ERemember that, if the other person becomes aggressive, you can choose to end the conversation.\u003C/p\u003E\n\u003Cp\u003ECharityComms\u0027 article \u0022Tips on having and managing difficult conversations\u0022 talks about how you can help the conversation to flow, encourage someone to open up, diffuse anger and calm stress.\u003C/p\u003E","link":{"name":"Charity comms articles on difficult conversations","id":null,"url":"https://www.charitycomms.org.uk/tips-on-having-and-managing-difficult-conversations","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Responding to high emotions","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},"next":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","title":"After the review"},"allParts":[{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","title":"Understanding reviews"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","title":"After the review"}],"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","id":47195,"nodeName":"During the review","title":"During the review","type":"codexPart","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"During the review","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"Guidance for Team Leaders and Lead Volunteers to run reviews with their team","subHeader":"Guidance for Team Leaders and Lead Volunteers to run reviews with their team","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NzE5NSJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/"},{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u003Cspan class=\u0022NormalTextRun SCXW195226407 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun SCXW111317302 BCX0\u0022\u003EMost reviews have one of three outcomes. Here are the actions you need to take for each of these and how to communicate them:\u003C/span\u003E\u003C/span\u003E\u003C/p\u003E\n\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW195226407 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun SCXW227448923 BCX0\u0022\u003EContinuing in the role\u00A0\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW227448923 BCX0\u0022\u003Eand team\u003C/span\u003E\u003C/span\u003E\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW64811241 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW64811241 BCX0\u0022\u003EYou\u2019re both happy for them to continue in the same role and team, with their main tasks and responsibilities staying the same (or with some small changes).\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW64811241 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW64811241 BCX0\u0022\u003EIn this case, you should agree the goals for the next 6\u201312 months, who\u2019ll provide support and when (if it\u2019s needed), and the date to have the next review. On scouts.org.uk the date for the next formal review is automatically set, but you can manually change it.\u003C/p\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW51455604 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW51455604 BCX0\u0022\u003EAfter the review, you\u2019ll fill in the Review Form in \u0027My Membership\u0027 at scouts.org.uk. Read the \u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Ereviews digital tool guide\u003C/a\u003E to learn how to complete the review form.\u00A0 The volunteer will then be able to access the Review Form and complete the confirmation of review notes.\u00A0\u00A0\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW51455604 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW51455604 BCX0\u0022\u003EThe Review Form will be kept in \u0027My Membership\u0027 at scouts.org.uk until the next review, and both you and the volunteer will be able to view it.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW51455604 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW51455604 BCX0\u0022\u003EIf there\u2019re changes to their tasks and responsibilities, remember to agree how you\u2019ll tell the rest of the team.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW127609978 BCX0\u0022\u003EChanging role\u00A0\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW127609978 BCX0\u0022\u003Eor team\u003C/span\u003E\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW170663477 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW170663477 BCX0\u0022\u003EYou both agree that their skills and interests would better suit a different role or team.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW170663477 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW170663477 BCX0\u0022\u003EAfter the review, you\u2019ll fill in the Review Form in \u0027My Membership\u0027 at scouts.org.uk. Read the \u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Ereviews digital tool guide\u003C/a\u003E to learn how to complete the review form. The volunteer will then be able to access the Review Form and complete the confirmation of review notes.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW170663477 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW170663477 BCX0\u0022\u003EChanging to a new role or team means the volunteer will have a new Team Leader or Lead Volunteer to support them on their volunteer journey. \u003Ca href=\u0022/volunteers/running-things-locally/tools-to-support-leadership-teams/welcoming-volunteers/joining-journey/guide-to-changing-role-or-team/\u0022 title=\u0022Guide to changing role or team\u0022\u003ERead the changing team or roles webpage to find out more\u003C/a\u003E.\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW170663477 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW170663477 BCX0\u0022\u003ERemember to agree with the volunteer how you\u2019ll inform the changes to the rest of the team. You can also chat through any ideas about filling the role they\u2019re leaving.\u00A0\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW170663477 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW170663477 BCX0\u0022\u003EOnce in their new role or team, their new Team Leader or Lead Volunteer will plan their induction and support them with any learning they might need.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW170663477 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW170663477 BCX0\u0022\u003EOn scouts.org.uk the date for the next formal review is automatically set, but the new Team Leader or Lead Volunteer can manually change it.\u003C/p\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003EEnding the role or resigning\u003C/h4\u003E\n\u003Cdiv class=\u0022SCXW50969390 BCX0\u0022\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003EYou both agree to end the role or the volunteer resigns, even if it\u2019s just for a break.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003EIf appropriate:\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022ListContainerWrapper SCXW50969390 BCX0\u0022\u003E\n\u003Cul class=\u0022BulletListStyle1 SCXW50969390 BCX0\u0022\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00225\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00221\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003EAgree on plans for when they\u2019ll leave.\u003C/p\u003E\n\u003C/li\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00225\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00221\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003ETalk about any ideas for filling the role they\u2019re leaving.\u00A0\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022ListContainerWrapper SCXW50969390 BCX0\u0022\u003E\n\u003Cul class=\u0022BulletListStyle1 SCXW50969390 BCX0\u0022\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00225\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00223\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003ELeave the door open for them to come back, and talk about how you can stay in touch while they\u2019re away.\u00A0\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022ListContainerWrapper SCXW50969390 BCX0\u0022\u003E\n\u003Cul class=\u0022BulletListStyle1 SCXW50969390 BCX0\u0022\u003E\n\u003Cli class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022 data-leveltext=\u0022\uF0B7\u0022 data-font=\u0022Symbol\u0022 data-listid=\u00225\u0022 data-list-defn-props=\u0022{\u0026quot;335552541\u0026quot;:1,\u0026quot;335559685\u0026quot;:720,\u0026quot;335559991\u0026quot;:360,\u0026quot;469769226\u0026quot;:\u0026quot;Symbol\u0026quot;,\u0026quot;469769242\u0026quot;:[8226],\u0026quot;469777803\u0026quot;:\u0026quot;left\u0026quot;,\u0026quot;469777804\u0026quot;:\u0026quot;\uF0B7\u0026quot;,\u0026quot;469777815\u0026quot;:\u0026quot;hybridMultilevel\u0026quot;}\u0022 aria-setsize=\u0022-1\u0022 data-aria-posinset=\u00224\u0022 data-aria-level=\u00221\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003EAgree on how you\u2019ll tell the rest of the team. \u00A0\u003C/p\u003E\n\u003C/li\u003E\n\u003C/ul\u003E\n\u003C/div\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003EAfter the review, you\u2019ll fill in the Review Form in \u0027My Membership\u0027 at\u00A0 scouts.org.uk. Read the \u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Ereviews digital tool guide\u003C/a\u003E to learn how to complete the review form. The volunteer will then be able to access the Review Form and complete the confirmation of review notes.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW50969390 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW50969390 BCX0\u0022\u003EYou\u2019ll then need to end the volunteer\u2019s role on scouts.org.uk. Make sure to follow the end a role process outlined in \u003Ca href=\u0022/por/16-adult-roles/\u0022 title=\u002216. Adult Roles\u0022\u003EPOR chapter 16.8\u003C/a\u003E.\u003C/p\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW86913352 BCX0\u0022\u003ECommunicating the outcome\u003C/span\u003E\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW47130592 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW47130592 BCX0\u0022\u003EIf there\u2019s changes to a volunteer\u2019s role or tasks, if they\u2019re deciding to leave Scouts, or the outcomes of the review will affect the rest of your team, it\u2019s important to tell them.\u00A0\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW47130592 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW47130592 BCX0\u0022\u003EYou might also need to share any changes with your Team Leader or Lead Volunteer. There\u0027s no need to share things about the volunteer\u2019s own experience, such as their personal opportunities for development.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW47130592 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW47130592 BCX0\u0022\u003EIf appropriate, you might suggest the volunteer shares the news in their own time and using their own words. Make sure they can share it in a way that\u2019s more comfortable to them. The team will still need some communication from you.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW47130592 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW47130592 BCX0\u0022\u003EWhen sharing the news, be clear about what\u2019s changing and when the change is happening, and let them know your plans for finding a replacement, if needed.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW47130592 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW47130592 BCX0\u0022\u003EBe mindful and respectful, and keep the details only between you and the volunteer. For example, you don\u0027t need to share the reason they\u2019re deciding to leave or change roles, or any other sensitive information you talked about.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW47130592 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW47130592 BCX0\u0022\u003EOnly share what really needs to be known by the rest of the team.\u003C/p\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW244159118 BCX0\u0022\u003EFurther support\u003C/span\u003E\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW161450511 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW161450511 BCX0\u0022\u003EIf you\u2019re not sure what to do next, or you just want someone to bounce ideas off, ask your Team Leader or Lead Volunteer for support.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW161450511 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW161450511 BCX0\u0022\u003EConsider whether the volunteer might need more support from you or other members of the team. You could assign them a buddy they can talk to, such as a volunteer peer or another Team Leader or Lead Volunteer.\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW161450511 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW161450511 BCX0\u0022\u003ERemember \u2013 the Scouts Wellbeing and Mental Health webpage provides guidance, and points out where to find more support for you and for the volunteer, if it\u2019s needed.\u003C/p\u003E\n\u003C/div\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Find Wellbeing and Mental Health support","body":"\u003Cp\u003E\u003Cspan\u003EThe wellbeing and mental health webpage points out where to find additional help for you and volunteers.\u0026nbsp;\u003C/span\u003E\u003C/p\u003E","link":{"name":"Wellbeing and Mental Health support","id":null,"url":"https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/supporting-life-issues-and-young-people/supporting-our-members/mental-health/","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Wellbeing and Mental Health","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},"next":null,"allParts":[{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","title":"Understanding reviews"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","title":"After the review"}],"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","id":47196,"nodeName":"After the review","title":"After the review","type":"codexPart","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"After the review","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"Guidance for Team Leaders and Lead Volunteers to run reviews with their team, what outcomes to expect and what actions to take after","subHeader":"Guidance for Team Leaders and Lead Volunteers to run reviews with their team, what outcomes to expect and what actions to take after","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NzE5NiJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/"}],"id":47189,"nodeName":"Reviews guidance","title":"Reviews guidance","type":"codex","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"Reviews guidance","headerSubTitle":"Understand who does reviews, when they happen and how to prepare for them","headerCta":"","headerCtaText":"","headerCtaLink":"","headerBackgroundColour":"0061ce","showSEOImage":false,"headerBackgroundImage":null,"quickLinks":[]},"searchDescription":"Understand who does reviews, when they happen and how to prepare for them","subHeader":"Understand who does reviews, when they happen and how to prepare for them","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NzE4OSJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/"}