{"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003EReviews are a great way to get to know the people you volunteer with, build relationships and show your leadership. They\u0027re an opportunity to talk with your team about how they\u0027re getting on and make them feel valued and supported. This means they\u0027ll be more likely to keep volunteering at Scouts.\u00A0\u003C/p\u003E\n\u003Cp\u003EWhen a volunteer\u2019s done something well, it\u2019s natural to say \u2018well done.\u0027 Or, if we have a spare five minutes, we might give them some quick feedback or support. Reviews, on the other hand, give you more dedicated time to talk about the volunteer\u2019s experience (the good and the bad).\u00A0\u003C/p\u003E\n\u003Cp\u003EYou might feel nervous and out of your comfort zone about doing a review, especially if you\u0027ve not done one in Scouts before. Don\u0027t worry, that\u0027s completely normal and you\u0027re not on your own. The support available to you locally and this guide will help you lead great reviews with your team.\u003C/p\u003E\n\u003Ch4\u003EWho does reviews\u003C/h4\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW236721520 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW236721520 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EThe person who appointed the volunteer according to the \u003Ca href=\u0022/por/16-adult-roles/\u0022 title=\u002216. Adult Roles\u0022\u003ETeam\u2019s table\u003C/a\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eis responsible for\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E making sure reviews are conducted.\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EThis is usually the \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003ET\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eeam \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EL\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003Eeader (District/County level)\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E, or the Lead Volunteer.\u00A0\u003C/span\u003E\u003C/p\u003E\n\u003C/div\u003E\n\u003Cdiv class=\u0022OutlineElement Ltr SCXW236721520 BCX0\u0022\u003E\n\u003Cp class=\u0022Paragraph SCXW236721520 BCX0\u0022\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EFor Trustee Board Chairs,\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E a member of the Trustee \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003EBoard is nominated, and agreed by the Trustee\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeHoverSelectHighlightRed SCXW236721520 BCX0\u0022\u003E Board, to carry out the review.\u003C/span\u003E\u00A0\u003C/p\u003E\n\u003C/div\u003E\n\u003Cp\u003EIt\u0027s good practice for you, as someone who leads a team, to have reviews as well. This is great leadership, as you\u0027ll lead by example and show your volunteers you value reviews.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW91042876 BCX0\u0022\u003EWhen reviews happen\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EThere is a slight difference between an informal and formal review.\u00A0\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003EInformal reviews\u003C/strong\u003E happen regularly, usually once a year. You\u0027ll chat about how things are going, celebrate success, plan for the future and agree any extra support.\u00A0\u003C/p\u003E\n\u003Cp\u003EYou\u0027ll agree a date for a \u003Cstrong\u003Eformal review\u003C/strong\u003E when a volunteer completes all steps in their volunteer joining journey.\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E Formal reviews must happen at least every five years, but you may decide \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eto have one \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Esooner. \u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003EIn My Membership at scouts.org.uk the date for the next formal review is automatically set\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E,\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun TrackChangeTextDeletion SCXW52832989 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eso make sure you update\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Ethis \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eto \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Ethe date \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003Eyou\u2019ve\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E agreed. You can \u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Efind out how to do this on the Digital Tool guides\u003C/a\u003E\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW52832989 BCX0\u0022\u003E.\u003C/span\u003E\u003C/p\u003E\n\u003Cp\u003EAs well as talking about how they\u0027re getting on, these reviews are to decide if they\u0027ll stay in their role, change role, or potentially leave Scouts. You\u0027ll then set the date (if appropriate) for the next formal review, which might be sooner than 5 years.\u00A0\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003EHow long reviews are\u003C/h4\u003E\n\u003Cp\u003EReviews are two way conversations, so allow enough time for both of you to share their views and agree on the next steps. As a guide, 30 minutes to 60 minutes is a good start.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Cspan class=\u0022NormalTextRun SCXW117734683 BCX0\u0022\u003EThe outcomes\u003C/span\u003E\u003C/h4\u003E\n\u003Cp\u003EAfter an informal review, share the notes of the conversation with the volunteer. This might be what they\u2019ve done well, their opportunities to develop, or ways to make their volunteering experience better. You can use this to make sure the volunteer feels supported and valued between each review. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EAfter a formal review the volunteer will either:\u003C/p\u003E\n\u003Col\u003E\n\u003Cli\u003EContinue in their current role or team for an agreed amount of time;\u003C/li\u003E\n\u003Cli\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003EChange \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Etheir role or \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Eteam\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E;\u003C/span\u003E\u003C/li\u003E\n\u003Cli\u003EEnd\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Etheir\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E role\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E; or\u003C/span\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003EDecide to \u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003Eresign\u003C/span\u003E\u003Cspan class=\u0022NormalTextRun SCXW32284864 BCX0\u0022\u003E.\u003C/span\u003E\u0026nbsp;\u003C/li\u003E\n\u003C/ol\u003E\n\u003Cp\u003EYou\u0027ll record the details of the review and the outcome in \u0027My Membership\u0027 at scouts.org.uk. Read the\u003Cspan\u003E\u0026nbsp;\u003C/span\u003E\u003Ca href=\u0022/volunteers/volunteer-experience/digital-tool-guides/reviews/\u0022 title=\u0022Reviews\u0022\u003Ereviews digital tool guide\u003C/a\u003E\u003Cspan\u003E\u0026nbsp;to learn how to complete the review form\u003C/span\u003E The volunteer will then be able to access it, and complete the confirmation of review notes.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EThe Review Form will be kept in \u0027My Membership\u0027 at scouts.org.uk and both you and the volunteer will be able to view it.\u0026nbsp;\u003C/p\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Read more about preparing for a challenging conversation","body":"\u003Cp\u003EIt\u0027s important to acknowledge how you feel about doing the review. If you think it may be challenging, remember that you\u2019re not alone. You can ask your Lead Volunteer or Team Leader for support and to help you prepare.\u003C/p\u003E\n\u003Cp\u003EAdditionally, you can find tips and advice on the constructive conversations webpage about how to plan and structure the conversation, the language you should use and the approach for making the conversation a success.\u003C/p\u003E","link":{"name":"Constructive conversations","id":null,"url":"/volunteers/running-things-locally/tools-to-support-leadership-teams/constructive-conversations/","newWindow":false,"target":null},"colour":"#f1f1f1","title":"Preparing for a challenging review","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"prev":null,"next":{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},"allParts":[{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","title":"Understanding reviews"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/preparing-for-the-review/","title":"Preparing for the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/during-the-review/","title":"During the review"},{"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/after-the-review/","title":"After the review"}],"link":"/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/","id":47193,"nodeName":"Understanding reviews","title":"Understanding reviews","type":"codexPart","image":{"url":"/media/12108/fdl-hp.jpg?width=800\u0026height=450\u0026v=1dab8e1b20252a0","caption":"Scouts purple logo","type":"jpg","size":93039,"width":1268,"height":664,"altText":"An image of a purple background showing the white Scouts logo"},"assets":null,"headerOptions":{"headerTitle":"Understanding reviews","headerSubTitle":null,"headerCta":null,"headerCtaText":null,"headerCtaLink":null,"headerBackgroundColour":null,"showSEOImage":false,"headerBackgroundImage":null,"quickLinks":null},"searchDescription":"An overview of the reviews process. Guidance for Team Leaders and Lead Volunteers when preparing for reviews with their team.","subHeader":"An overview of the reviews process. Guidance for Team Leaders and Lead Volunteers when preparing for reviews with their team.","browserTitle":null,"silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NzE5MyJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/review-process/reviews-guidance/understanding-reviews/"}