{"alias":"contentPage","byline":null,"standfirst":null,"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Ch3\u003ENew automated email\u003C/h3\u003E\n\u003Cp\u003EIn our June 2025 digital system updates, we introduced a new automated email that\u2019ll be sent to the volunteer and their Lead Volunteer when they are suspended for either safety and/or safeguarding learning non-compliance, or criminal record check non-compliance.\u003C/p\u003E\n\u003Cp\u003EThis email doesn\u0027t replace local communication - this remains essential so that this automated email doesn\u0027t come as a surprise when volunteers receive it.\u003C/p\u003E\n\u003Cp\u003EBelow you find a copy of the automated email the suspended volunteer receives from My membership.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":true,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp class=\u0022MsoNormal\u0022\u003E\u003Cstrong\u003ESuspension from Scouts for [Full Name] \u2013 Safety and/or Safeguarding learning not completed\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EDear [Full Name]\u003Cbr\u003EMembership number [membership number]\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EWe\u2019ve\u202Frecently sent you reminder emails letting you know you need to complete your Safety and/or Safeguarding learning. Unfortunately, this learning still hasn\u2019t been fully completed.\u0026nbsp;\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003E\u003Cstrong\u003EWe\u2019ve now suspended your membership with Scouts.\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EThis is in line with\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/por/16-adult-roles/\u0022\u003EPOR rule 16.7\u003C/a\u003E\u0026nbsp;and we hope it\u2019s just a temporary measure while you complete the learning required for your role.\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EYour suspension\u202Fwill be kept\u202Fin place until\u202Fyou\u2019ve done the learning that is required for your volunteer role (and\u202Fit\u2019s\u202Fbeen recorded on My Learning). When\u202Fit\u2019s\u202Fdone, your suspension will be lifted within 24 hours.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EKeeping young people safe is our number one priority at Scouts, so\u202Fyou\u202Fmust\u202Fnot attend Scouts and Scout activities (in person or\u202Fonline)\u202Funtil your suspension is lifted. For more information, see\u202Fthe\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/suspensions/notes-for-a-person-under-suspension/\u0022\u003ENotes for a person under suspension\u003C/a\u003E, which\u202Falso includes information about the support available.\u202FIf you are the parent of a youth member, please\u202Fspeak with your Lead Volunteer or Suspension Lead.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003ECompleting your learning is very important, as it helps protect young people and yourself. You can access and complete your learning online - if you need help signing in to the digital system, you can use our\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/volunteer-experience/digital-tool-guides/quick-start/\u0022\u003Equick start guide\u003C/a\u003E. If you need any further support to complete this learning, please contact\u202Fyour\u202FTeam Leader, Lead Volunteer\u202For Volunteering Development Team in the first instance, or you can contact the\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/contact-us/\u0022\u003ESupport Centre\u003C/a\u003E.\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EAs\u202Fyou\u0027ll\u202Funderstand, as Scouts, we\u202Fhave\u202Fto\u202Fkeep our young people and volunteers safe.\u202FThe decision to suspend your role\u202Fhasn\u2019t\u202Fbeen made lightly, and\u202Fwe\u202Funderstand this can be difficult\u202Fnews.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EWe hope we can get you back to volunteering as soon as possible.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EBest wishes,\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EIan Hill\u003Cbr\u003EUK Lead Volunteer for Safe Scouting\u003Cbr\u003EScouts\u003C/p\u003E\n\u003Cp\u003EJack Caine\u003Cbr\u003EUK Lead Volunteer for People\u003Cbr\u003EScouts\u003C/p\u003E","label":"Safety and/or Safeguarding learning not completed"},{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp class=\u0022MsoNormal\u0022\u003E\u003Cstrong\u003ESuspension from Scouts for \u0026lt;Known as name\u0026gt; \u0026lt;Surname\u0026gt; - Disclosure expiry\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EDear\u202F[Full name]\u003Cbr\u003EMembership number [membership number]\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EWe\u2019ve\u202Frecently sent you prompts and reminders to complete your\u202Fcriminal record check application, but to date, it\u202Fhasn\u2019t\u202Fbeen completed. Completing your\u202Fcriminal record check\u202Fis\u202Fvery important, as it helps protect young people and yourself.\u202F\u202FFor more guidance, please see\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/criminal-record-checks/\u0022\u003ECompleting criminal record checks\u003C/a\u003E.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003E\u003Cstrong\u003EWe have now suspended your membership with Scouts.\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EThis is in line with\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/por/16-adult-roles/\u0022\u003EPOR rule 16.7\u003C/a\u003E\u0026nbsp;and we hope that this is just a temporary measure while you complete the criminal record check process.\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003ETo resolve your suspension,\u202Fyou need to complete\u202Fthe criminal record check application that\u2019s required for your role that\u2019s\u202Fstill outstanding.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EIf you need any support in completing\u202Fyour criminal record check, please let your\u202FTeam Leader or Lead Volunteer (who we have copied in)\u202Fknow.\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EYour suspension will be kept in place until\u202Fyou\u2019ve\u202Fdone this. When\u202Fit\u2019s\u202Fdone, your suspension will be lifted within 24 hours.\u202F\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EKeeping young people safe is our number one priority at Scouts, so\u202Fyou must not attend Scouts and Scout activities (in person or\u202Fonline)\u202Funtil your suspension is lifted.\u202FFor more information, see the\u0026nbsp;\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/suspensions/notes-for-a-person-under-suspension/\u0022\u003ENotes for a person under suspension\u003C/a\u003E, which also includes information about the support available. If you are the parent of a youth member, please speak with your Lead Volunteer/Suspension Lead.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EAs\u202Fyou\u0027ll\u202Funderstand, as Scouts, we\u202Fhave\u202Fto\u202Fkeep our young people and volunteers safe.\u202FThe decision to suspend your role\u202Fhasn\u2019t\u202Fbeen made lightly, and\u202Fwe\u202Funderstand this can be difficult\u202Fnews.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EWe hope we can get you back to enjoying Scouts as soon as possible.\u202F\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EBest wishes,\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EIan Hill\u003Cbr\u003EUK Lead Volunteer for Safe Scouting\u003Cbr\u003EScouts\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EJack Caine\u003Cbr\u003EUK Lead Volunteer for People\u003Cbr\u003EScouts\u003C/p\u003E","label":"Disclosure expiry"}]}]}],"config":null}]},"searchDescription":"","pageType":null,"location":null,"browserTitle":"","versionDate":"27 June 2025","reviewDate":"01/01/0001","redirectUrl":"","id":86373,"nodeName":"Automated email for non-compliance suspensions","title":"Automated email for non-compliance suspensions","type":"contentPage","image":null,"assets":null,"headerOptions":{"headerTitle":"Automated email for non-compliance suspensions","headerSubTitle":"The email volunteers receive when suspended for either safety and/or safeguarding learning non-compliance, or criminal record check non-compliance","headerCta":"","headerCtaText":"","headerCtaLink":"","headerBackgroundColour":"","showSEOImage":false,"headerBackgroundImage":null,"quickLinks":[{"caption":"","title":"Suspensions guidance for Lead Volunteers","url":"/volunteers/running-things-locally/tools-to-support-leadership-teams/suspensions/suspensions-process-for-lead-volunteers/","newWindow":false}]},"subHeader":"","silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC84NjM3MyJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-things-locally/tools-to-support-leadership-teams/suspensions/suspensions-process-for-lead-volunteers/suspending-the-volunteer/automated-email-for-non-compliance-suspensions/"}