{"alias":"contentPage","byline":null,"standfirst":null,"content":{"layouts":[{"type":"sidebar","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp class=\u0022MsoNormal\u0022\u003E\u003Cstrong\u003E\u003Cspan style=\u0022mso-ascii-font-family: \u0027Nunito Sans\u0027; mso-hansi-font-family: \u0027Nunito Sans\u0027; color: #404040; background: white;\u0022\u003EFS120820 Published October 2024 replacing November 2020\u003C/span\u003E\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EAs part of the Visits Abroad process you should plan for managing incidents and medical emergencies as well as critical incidents. Your plan should be concise and include the actions, information and contacts the leadership team will need to access additional support to manage a critical incident. Your critical incident plan should be available to the visit abroad leadership team and your emergency contact.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EMedical Treatment Abroad\u003C/h3\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EVolunteers taking Scouts abroad are reminded that treatment under the National Health Service is only available whilst members are in the United Kingdom. Members requiring medical and dental treatment abroad may have to pay for all or part of any services provided. Although most visits abroad go without a hitch, precautions must be taken in case of illness or accident.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EWhat is a Critical Incident?\u003C/h3\u003E\n\u003Cp\u003EAn event or situation which is beyond the limit of the leadership to manage without additional support. It may significantly affect the wellbeing of an individual, group or leadership team or cause significant disruption to the itinerary.\u00A0\u003C/p\u003E\n\u003Cp\u003EExamples could include:\u00A0\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Edanger to life\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Ewidespread illness among the group or leadership team\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Enatural disasters\u00A0\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Edisruptive social or political events\u00A0\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EWhat additional support is available?\u003C/h3\u003E\n\u003Cp\u003E\u003Cstrong\u003E\u003Cspan class=\u0022ace-all-bold-hthree\u0022\u003EScout Support Centre\u003C/span\u003E\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EThe Regional Services Team can provide some UK-based communications support and you can access this via the Scout Support Centre or Duty Media Relations Officer. When reporting accidents, incidents or seeking additional support remember to have details about what happened, who is involved and what support you need.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E\u003Cspan class=\u0022ace-all-bold-hthree\u0022\u003ETravel Insurance\u0026nbsp;\u003C/span\u003E\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EYour travel insurance company will provide a 24hr emergency assistance but the services provided will vary, always check before you leave. Make sure you have the 24hr emergency assistance phone number and your policy number is available. Remember to have details of what happened, who is involved and what costs incurred and anticipated ready.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E\u003Cspan class=\u0022ace-all-bold-hthree\u0022\u003ELocal Emergency Services\u0026nbsp;\u003C/span\u003E\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003ERemember to have the correct numbers available and that in some countries each emergency service may have different numbers. The response available from emergency services will be different depending on the country - check this before you leave.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003E\u003Cstrong\u003E\u003Cspan class=\u0022attrlink\u0022\u003EConsular Support\u003C/span\u003E\u003C/strong\u003E\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003ESupport includes replacement travel documents; information about transferring funds; helping victims of crime or those alleged of crime; referring to other sources of assistance; contacting family or friends; making special arrangements during times of crisis.\u0026nbsp;\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EIf you are travelling outside of the European Union and the country you are in does not have a British Embassy, High Commission or Consulate you can also request help from an Embassy or Consulate of another European Union member state.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EHow do I know what incidents to prepare for?\u003C/h3\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EYour critical incident plan should be informed by your risk assessment. You should plan for any risks which will need additional support to manage - that might be travel insurance services, consular services, in-country hosts or The Scout Association.\u0026nbsp;\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003EYou can research the risks associated with your destination by accessing travel advice from the Foreign and Commonwealth Office and the NHS; by contacting the tourist information services of your host country; using reputable travel guides; people local to where you will be visiting; people who have visited before. You should also assess the risk of each activity.\u003C/p\u003E\n\u003Cp class=\u0022MsoNormal\u0022\u003E\u003Ca href=\u0022https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/safety/planning-and-assessing-risk/\u0022\u003ERead our guidance on planning and assessing risk\u003C/a\u003E. Your Visits Abroad Recommender and County Programme Team can support you with this.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EWhat should I include?\u003C/h3\u003E\n\u003Cp\u003EA critical incident plan will include all the information and prompts you need to access the support you need to manage an incident. It should include details about who to contact and when and their details. Think about:\u00A0\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Eactions to take\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Eaccessing emergency services\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Eaccessing travel insurance services\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Eaccessing consular services\u00A0\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Econtacting The Scout Association\u00A0\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Econtacting in-country hosts\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Efinding refuge areas\u00A0\u003C/li\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003Erecording the information you will need\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch3\u003EHow do I plan the actions?\u003C/h3\u003E\n\u003Cp\u003E\u003Cspan\u003E\u003C/span\u003E\u003Cstrong\u003E1. Stabilise and Communicate\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003EWill you need to regroup?\u003C/li\u003E\n\u003Cli\u003EWho do you need to contact?\u003C/li\u003E\n\u003Cli\u003EWhat information will they need from you?\u003C/li\u003E\n\u003Cli\u003EWhat support do you need to request?\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003E\u003Cspan\u003E\u003C/span\u003E\u003Cstrong\u003E2. Plan Next Steps\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003ERoute to emergency services?\u003C/li\u003E\n\u003Cli\u003ERoute to accommodation?\u003C/li\u003E\n\u003Cli\u003EHas the incident affected the group?\u003C/li\u003E\n\u003Cli\u003ECan you continue with remaining programme?\u003C/li\u003E\n\u003C/ul\u003E\n\u003Cp\u003E\u003Cspan\u003E\u003C/span\u003E\u003Cstrong\u003E3. Abandonment\u003C/strong\u003E\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Cspan\u003E\u003C/span\u003EIs it possible you will need to abandon your trip?\u003C/li\u003E\n\u003Cli\u003EWhere can you stay whilst waiting to return home?\u003C/li\u003E\n\u003Cli\u003EHow can you protect group?\u003C/li\u003E\n\u003Cli\u003EWhat will you need to do to minimise financial impact?\u0026nbsp;\u003C/li\u003E\n\u003C/ul\u003E","gtmId":"","gtmClass":""}]},{"items":[{"type":"Promo","cta":"Discover the Safe Scouting Cards","body":"","link":{"name":null,"id":null,"url":"https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/safe-scouting-cards/safe-scouting-and-emergency-procedures/","newWindow":false,"target":null},"colour":"#490499","title":"Purple Card","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Find out what to do in an incident","body":"","link":{"name":null,"id":null,"url":"https://www.scouts.org.uk/volunteers/staying-safe-and-safeguarding/incidents-and-illness/","newWindow":false,"target":null},"colour":"#490499","title":"Incidents and Illness","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""}]}],"config":null}]},"searchDescription":"Although most visits abroad go without a hitch, precautions must be taken in case of illness or accident.","pageType":null,"location":null,"browserTitle":"","versionDate":"15 July 2023","reviewDate":"03/11/2020","redirectUrl":"","id":46818,"nodeName":"Planning for incidents and treatments abroad","title":"Planning for incidents and treatments abroad","type":"contentPage","image":{"url":"/media/3246/scouting-fundamentals.jpg?width=800\u0026height=450\u0026v=1dae1a65b05abd0","caption":"Two Cubs holding on to each other crate stacking","type":"jpg","size":91469,"width":770,"height":500,"altText":"Two young people in helmets hold on to each other as they climb on a crate"},"assets":null,"headerOptions":{"headerTitle":"Planning for incidents and treatments abroad","headerSubTitle":"","headerCta":"","headerCtaText":"","headerCtaLink":"","headerBackgroundColour":"","showSEOImage":false,"headerBackgroundImage":null,"quickLinks":[]},"subHeader":"Although most visits abroad go without a hitch, precautions must be taken in case of illness or accident.","silktide":"eyJjbXMiOiJVbWJyYWNvIiwiZWRpdG9yVXJsIjoiaHR0cHM6Ly9wcm9kLWNtcy5zY291dHMub3JnLnVrLy91bWJyYWNvIy9jb250ZW50L2NvbnRlbnQvZWRpdC80NjgxOCJ9","canonicalUrl":"https://www.scouts.org.uk/volunteers/running-your-section/programme-guidance/international-scouts-and-events/going-abroad-with-scouting/planning-for-incidents-and-treatments-abroad/"}