{"alias":"contentPage","byline":null,"standfirst":null,"content":{"layouts":[{"type":"singleColumn","areas":[{"items":[{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u003Cstrong\u003EGuide last reviewed:\u003C/strong\u003E May 2025\u003C/p\u003E","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Create great opportunities","body":"\u003Cp\u003EIf you\u0027ve used this digital tool guide and would now like to take a deeper dive into how to create effective opportunities, manage your enquiries in the best way and how to advertise your opportunities, take a look at our volunteering opportunities tool user guide.\u003C/p\u003E","link":{"name":"Volunteering opportunities tool user guide","id":null,"url":"/volunteers/volunteer-experience/digital-tool-guides/manage-volunteer-enquiries/volunteering-opportunities-tool-user-guide/","newWindow":false,"target":"_blank"},"colour":"#f1f1f1","title":"Volunteering opportunities tool user guide","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""},{"type":"Promo","cta":"Download Volunteer Opportunities tool flowchart","body":"\u003Cp\u003EOn this page you\u0027ll find:\u003C/p\u003E\n\u003Cul\u003E\n\u003Cli\u003E\u003Ca href=\u0022#Volunteeringopportunitiestooloverview\u0022 data-anchor=\u0022#Volunteeringopportunitiestooloverview\u0022\u003EVolunteering opportunities tool overview\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022#FindAVolunteeringOpportunity\u0022 data-anchor=\u0022#FindAVolunteeringOpportunity\u0022\u003EFind a volunteering opportunity\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022#CreateAVolunteeringOpportunity\u0022 data-anchor=\u0022#CreateAVolunteeringOpportunity\u0022\u003ECreate a volunteering opportunity\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022#ManageVolunteerEnquiries\u0022 data-anchor=\u0022#ManageVolunteerEnquiries\u0022\u003EManage volunteer enquiries\u003C/a\u003E\u003C/li\u003E\n\u003Cli\u003E\u003Ca href=\u0022#ManageExpressionOfInterest\u0022 data-anchor=\u0022#ManageExpressionOfInterest\u0022\u003EManage expression of interest\u003C/a\u003E\u003C/li\u003E\n\u003C/ul\u003E","link":{"name":null,"id":null,"url":"https://prod-cms.scouts.org.uk/media/cjdlctsy/volunteer-opportunities-tool-flowchart.pdf","newWindow":false,"target":null},"colour":"#f1f1f1","title":"","image":null,"imageFocus":"","imageId":0,"imageKey":"00000000-0000-0000-0000-000000000000","imageCrop":"","gridType":"card","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Ch4\u003E\u003Ca id=\u0022Volunteeringopportunitiestooloverview\u0022\u003E\u003C/a\u003EVolunteering opportunities tool overview\u003C/h4\u003E","gtmId":"","gtmClass":""},{"value":"https://player.vimeo.com/video/1029610278","gridType":"embed","gtmId":"","gtmClass":""},{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u00A0\u00A0\u003C/p\u003E\n\u003Ch4\u003E\u003Ca id=\u0022FindAVolunteeringOpportunity\u0022\u003E\u003C/a\u003EFind a volunteering opportunity\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EWho can complete this task:\u003C/strong\u003E\u003Cspan\u003E All volunteers.\u003C/span\u003E\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":false,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EStart by accessing scouts.org.uk.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the navigation bar:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E1. Click \u0027\u003Cstrong\u003EJoin Scouts\u003C/strong\u003E\u0027 then click \u0027\u003Cstrong\u003EVolunteer\u003C/strong\u003E\u0027.\u003C/p\u003E\n\u003Cp\u003EOn the \u0027Volunteer with Scouts\u0027 page:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E2. Click \u2018\u003Cstrong\u003EFind a volunteering opportunity\u003C/strong\u003E\u2019.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u0027Find a volunteering opportunity\u0027 page, in the \u0027Location\u0027 box:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E3. Type your location or postcode.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EUnder \u2018Choose distance\u2019:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E4. Select a \u003Cstrong\u003Edistance\u003C/strong\u003E from the drop-down menu.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EUnder \u2018Availability\u2019:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E5. Tick the box(es) with the days of the week you\u2019re available.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E6. Tick the box(es) with the time of day you\u2019d like to volunteer.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EUnder \u2018Select the groups you\u2019d be interested in volunteering with\u2019:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E7. Tick the box(es) with your group preferences.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E8. Click \u2018\u003Cstrong\u003ESearch\u003C/strong\u003E\u2019 at the bottom of the page.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u0027Available opportunities\u0027 page: \u0026nbsp;\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you\u2019ve found a volunteering opportunity that you\u2019re interested in:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E9. Click \u2018\u003Cstrong\u003EView Vacancy Details\u003C/strong\u003E\u2019 to read more information.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you haven\u2019t found a volunteering opportunity that you\u2019re interested in, at the bottom of the page, under \u2018Expression of Interest\u2019, click \u2018Register your interest\u2019 and follow steps 9 to 11.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u2018Vacancy details\u2019 page:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E10. Click \u2018\u003Cstrong\u003ERegister my interest\u003C/strong\u003E\u2019.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E11. Type your personal information into each text box.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E12. Click \u2018\u003Cstrong\u003ESubmit\u003C/strong\u003E\u2019 at the bottom of the page.\u0026nbsp;\u003C/p\u003E","label":"Step-by-step: How to find a volunteering opportunity"}]},{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u00A0\u00A0\u003C/p\u003E\n\u003Ch4\u003E\u003Ca id=\u0022CreateAVolunteeringOpportunity\u0022\u003E\u003C/a\u003ECreate a volunteering opportunity\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EWho can complete this task:\u003C/strong\u003E\u003Cspan\u003E Team Leaders, Lead Volunteers, Chairs, Recruiters, Locally Employed Staff - Leadership Support.\u003C/span\u003E\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":false,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EStart by signing in to scouts.org.uk.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the left-hand side menu (if you\u2019re using a phone, click the menu button on the top right):\u003C/p\u003E\n\u003Col\u003E\n\u003Cli\u003EClick \u2018\u003Cstrong\u003EVolunteer enquiries\u003C/strong\u003E\u2019.\u003Cbr\u003E\u0026nbsp;\u003C/li\u003E\n\u003Cli\u003EUnder \u2018Volunteer enquiries\u2019, click \u2018\u003Cstrong\u003EManage opportunities\u003C/strong\u003E\u2019.\u0026nbsp;\u003C/li\u003E\n\u003C/ol\u003E\n\u003Cp\u003EOn the \u2018Manage Opportunities\u2019 page, at the top right (if you\u2019re using a phone, click the menu button on the top right):\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E2. Click \u2018\u003Cstrong\u003ECreate opportunity\u003C/strong\u003E\u2019.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u2018Create Opportunities\u2019 page:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E3. Select a \u003Cstrong\u003Etemplate\u003C/strong\u003E from the drop-down menu.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you need to edit the \u2018Opportunity title\u2019, \u2018Opportunity short description\u2019 and \u2018Opportunity long description\u2019, type your descriptions into the text boxes.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you need to edit the \u2018Opportunity default image\u2019, click \u2018Browse\u2019, select an image from your device and click \u2018Open\u2019.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E4. \u003Cstrong\u003ETick the box(es) \u003C/strong\u003Ewith the days of the week and the time of the day the opportunity is available on.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E5. Tick the \u2018\u003Cstrong\u003EVolunteering preferences\u2019 box(es)\u003C/strong\u003E for the opportunity.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E6. Tick the \u2018\u003Cstrong\u003EYour interests\u003C/strong\u003E\u2019 box(es) for the opportunity.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E7. Select a \u003Cstrong\u003Eteam\u003C/strong\u003E from the \u2018Recruiting to\u2019 drop-down menu.\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E8. Type the opportunity\u2019s \u003Cstrong\u003Epostcode\u003C/strong\u003E into the text box.\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E9. Click \u2018\u003Cstrong\u003EPreview\u003C/strong\u003E\u2019, or \u0027\u003Cstrong\u003ESave as draft\u003C/strong\u003E\u0027. You can return to your draft within six months.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you saved the opportunity as a draft, a message will appear at the bottom of the page confirming that you\u0027ve successfully created an opportunity. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EYou\u2019ll find your saved volunteer opportunity by clicking \u0027Manage opportunities\u0027 on the top of the page (if you\u2019re using a phone, click the menu button on the top right). Click the volunteer opportunity under \u2018Your volunteer vacancies\u0027 to edit it.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u2018Opportunity preview\u2019 page:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E10. Click \u2018\u003Cstrong\u003EPublish\u003C/strong\u003E\u2019, or \u2018\u003Cstrong\u003EEdit opportunity\u003C/strong\u003E\u2019 to correct any information.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you clicked \u2018Edit opportunity\u2019, make any changes then repeat steps 9 and 10.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EA message will appear at the bottom of the page confirming that you\u0027ve successfully created or updated the opportunity.\u003C/p\u003E","label":"Step-by-step: How to create a volunteering opportunity"}]},{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\n\u003Ch4\u003E\u003Ca id=\u0022ManageVolunteerEnquiries\u0022\u003E\u003C/a\u003EManage volunteer enquiries\u0026nbsp;\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EWho can complete this task:\u003C/strong\u003E Team Leaders, Lead Volunteers, Chairs, Recruiters, Locally Employed Staff - Leadership Support.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":false,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EStart by signing in to scouts.org.uk.\u003C/p\u003E\n\u003Cp\u003EOn your welcome page:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E1. Click \u2018\u003Cstrong\u003EMy membership\u003C/strong\u003E\u2019.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the left-hand side menu (if you\u2019re using a phone, click the menu button on the top right):\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E2. Click \u2018\u003Cstrong\u003EVolunteer enquiries\u003C/strong\u003E\u2019.\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E3. Under \u2018Volunteer enquiries\u2019, click \u2018\u003Cstrong\u003EVolunteer enquiries\u003C/strong\u003E\u2019.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u2018Volunteer enquiries\u2019 page, under \u2018Enquiries\u2019:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E4. Click the \u003Cstrong\u003Evolunteer\u2019s name\u003C/strong\u003E.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EOn the \u0027Volunteer\u2019s enquiry\u0027 page:\u0026nbsp;\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E5. Select \u2018\u003Cstrong\u003ECurrent status\u003C/strong\u003E\u2019 from the drop-down menu and click \u2018\u003Cstrong\u003ESave status\u003C/strong\u003E\u2019.\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E6. Type any notes into the text box and click \u2018\u003Cstrong\u003EAdd commen\u003C/strong\u003Et\u2019. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you want to send an invitation to join Scouts, click \u2018\u003Cstrong\u003ESend invite\u003C/strong\u003E\u2019. On the \u2018Review invitation email\u2019 page, click \u2018Send invite\u2019. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you want to close the enquiry, click \u2018\u003Cstrong\u003EReject\u003C/strong\u003E\u2019 to delete it or \u2018\u003Cstrong\u003EWithdraw\u003C/strong\u003E\u2019 if the enquirer is no longer interested.\u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you want to assign the enquiry to a specific Team Member, type the Team Member\u2019s name into the search box, select it from the list and click \u2018\u003Cstrong\u003EAssign\u003C/strong\u003E\u2019. \u0026nbsp;\u003C/p\u003E\n\u003Cp\u003EIf you want to send an enquiry to another unit, type the unit\u2019s name into the search box, select it from the list and click \u2018\u003Cstrong\u003ESend to another unit\u003C/strong\u003E\u2019.\u003C/p\u003E","label":"Step-by-step: How to manage volunteer enquiries "}]},{"gridType":"RichTextBlock","content":"\u003Cp\u003E\u0026nbsp;\u0026nbsp;\u003C/p\u003E\n\u003Ch4\u003E\u003Ca id=\u0022ManageExpressionOfInterest\u0022\u003E\u003C/a\u003EManage expression of interest\u003C/h4\u003E\n\u003Cp\u003E\u003Cstrong\u003EWho can complete this task:\u003C/strong\u003E Team Leaders, Lead Volunteers, Chairs, Recruiters, Locally Employed Staff - Leadership Support.\u003C/p\u003E","gtmId":"","gtmClass":""},{"gridType":"accordion","gtmId":"","gtmClass":"","showExpand":false,"items":[{"gridType":"accordionItem","gtmId":"","gtmClass":"","body":"\u003Cp\u003EStart by signing in to scouts.org.uk.\u003C/p\u003E\n\u003Cp\u003EOn your welcome page:\u00A0\u003C/p\u003E\n\u003Cp style=\u0022padding-left: 40px;\u0022\u003E1. 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